Alysa Majhu

Experience

• 

  Papa Johns

  Jun 2021 - Jan 2022

  Lead Trainer

  I provided exceptional customer service, promptly addressing and resolving issues. I led training programmes for new hires, focusing on operational excellence and customer service. Additionally, I developed training materials and monitored and evaluated trainee performance.

• 

  McDonald's

  Sept 2021 - Aug 2023

  I conducted training sessions for new crew members in various job roles, demonstrating Standard Operating Procedures (SOPs) to ensure consistency and quality in service delivery. Additionally, I contributed ideas for process improvements and efficiency within the HR team. I also delivered exceptional customer service and resolved issues promptly.-Delivered exceptional customer service and resolved issues.

  • Crew Trainer

    Sept 2021 - Aug 2023

  • Crew Member

    Sept 2021 - Dec 2021
• 

  Hap Solutions Group

  Sept 2022 - Jul 2023

  I was called to different types of events throughout London, where I delivered exceptional customer service by promptly addressing guest needs and resolving issues. Additionally, I assisted in setting up and breaking down event spaces, ensuring they met client specifications.Responsibilities held included:Hospitality, Bar Staff, Festival Staff

  • Agency Market Research

    Feb 2023 - Jul 2023

  • Agency Bar Staff

    Sept 2022 - Jul 2023
• 

  Moneycorp

  Sept 2023 - now

  HR Data Apprentice