SALMAN Ali KHALID Hafiz

Experience

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  HIIT Academia

  Sept 2011 - Jan 2015

  Computer Operator

  Starts operations by entering commands. Documents problems and actions by completing production logs. Prepares equipment for operations by accessing software in computer; loading paper into printers and plotters; preparing for output. Contributes to team effort by accomplishing related results as needed.Data Processing, Data Center Experience, Informing Others, Reporting Skills, Supply Management, Independence, Productivity, Confidentiality, Documentation Skills, Equipment Maintenance, Problem Solving Show less

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  Jazz

  Feb 2015 - Jan 2017

  Customer Support Executive

   Answer phones and respond to customer requests  Give Assistance to customers around the clock and resolve their problems very actively and swiftly. Attend Trainings, workshops & team building skills for better output.  Sell product and place customer orders in computer system. Up sell products and services.  Identify, research, and resolve customer issues using the computer systemClarity in Communicating. Keeping conversations clear and productive helps both in resolving clients' issues as well as making a good impression. ...Technical Proficiency and Understanding in/of Products/Services. ...Problem-Solving and Flexibility. Show less

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  Landmark Security Services Ltd.

  Jan 2017 - now

  Senior Security Officer

  Deal with all kind of people, secures premises and personnel by patrolling property and site; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.Ensure all security systems, like the burglar alarms and CCTV are working properly.Supervising of monthly auditing of fire and safety system as well as security.Equipment (torches, radios) etc.Conducting fire and fire safety awareness training for the employee’s / fire mock drillSupervising all staff members preparing staff rosters and assigning security duties in theproperty.Investigating all people who enter the building and staff Security incidents within the property and writing incidents reports.Implemented all security SOPs as they were absent in the property. This was particularly important during a guest suicide as the procedures I introduced protected the property from liabilityControlling all hazards in the property (Risk Assessment)Conducting fire and fire safety awareness training for the employee’s / fire mock drillSupervising all staff members preparing staff rosters and assigning security duties in the propertyEnsuring all administrative work is done well and monthly reports are accurately sent to management.Handover of guest lost and found valuables to the authorities every six monthsDaily patrolling of the property to maintain a safe and conducive environment for guests, visitors, employees and contractors. This includes daily auditing of the CCTV systemReporting issues to their concerned department (Housekeeping, Engineering and Front office)Planning of all security matters and discuss with the General ManagerSending all daily log and incident report to the General ManagerEnsuring all security tasks are in line with the hotel polices and the laws of DubaiKnow very well about BMS system, how to operate!Also know about Fire system and pumps like jockey, electric, and diesel pump witch is related to fire. Show less