Gary Foo

Experience

• 

  SINGAPORE YOUTH FLYING CLUB

  Dec 2007 - Apr 2008

  Student Pilot

  Received student pilot training at the Singapore Youth Flying Club.

• 

  National University of Singapore

  Sept 2008 - Mar 2009

  Research Student

  Research student under Professor Sow Chorng Haur and Doctor Lim Xiaodai Sharon.Experimented on the use of capillary action of fluids in patterning carbon nanotubes.

• 

  Dunman High School

  Jan 2012 - Jul 2012

  Teaching Intern

  Delivered advanced level physics lesson to high school students through interactive demonstrations.

• 

  Nanyang Technological University, Singapore

  Dec 2012 - Aug 2013

  Research student under Assistant Professor Daniel New.Developed an experimental setup for the study of circular and elliptical vortices in water flow.Subsequently performed visual pattern analysis on the water flow behaviour using dye imagery. Research student under Assistant Professor Daniel New.Investigated the locomotion mechanism of insects which skis on water surface.Obtained high-speed laser imagery and extracted trends and hypotheses from the results. Used Solidworks to design a novel aircraft aerofoil geometry. Subsequently fabricated and tested its performance in a water flow tunnel. Research student under Assistant Professor Daniel New.Developed software for quantitative analyse of large data sets obtained from laser imagery experiment. A trend analysis was performed to identify general behaviours of fluid.

  • Research Student

    May 2013 - Aug 2013

  • Research Student

    May 2013 - Aug 2013

  • Research Student

    Jan 2013 - May 2013

  • Research Student

    Dec 2012 - Jan 2013
• 

  Thales Solutions Asia Pte. Ltd.

  May 2016 - Jul 2016

  Research Assistant

  Developed an algorithm to quantitatively analyse signatures of Doppler radar for identifying drones in an urban environment.Delivered a platform which could estimate the size and weight of targeted drones within 8 weeks on the project.

• 

  Nanyang Technological University

  Aug 2016 - Jul 2018

  PHD Candidate

  Modeled the radio capacity of a hypothetical airspace system operating with a unified sector;Derived a transitional airspace system using techniques including machine learning (clustering), vector geometry etctera;Simulated the behaviour of a new aircraft conflict envelope using statistical methods.

• 

  SilkAir

  Oct 2019 - Jun 2021

  Ensure passengers get to where they want and on time. Controlling punctuality of flights, and waiting decisions. Handling and investigating passenger complaints and looking at processes to improve airport operations.During COVID-19, coordinated travel restrictions relating to passenger flow, operational health and safety requirements of different regulators across different countries. Also dealt with several passengers who were stranded in Singapore due to COVID related global lockdown. Also coordinated with overseas managers to prepare for their resumption of flights after the global lockdowns.Ensure the integration of SilkAir back to Singapore Airlines moves smoothly and with no gaps in knowledge transfer. Provide recommendation on best practices for the consolidation of Singapore Airlines and SilkAir operations under one umbrella. Show less

  • Passenger Services Manager

    Jan 2019 - Jun 2021

  • Station Manager Mandalay

    Oct 2019 - Dec 2019
• 

  Singapore Airlines

  Jul 2021 - now

  Spearheaded a manpower optimization project using queueing theory and statistical analysis, identifying a 20% efficiency gain without compromising operations.Developed a computer vision application (Python, YOLOv8 & OpenCV) for safety compliance monitoring in aircraft loading, achieving 80%+ accuracy.Utilized SQL & Pandas to analyze network-wide turnaround inefficiencies, leading to a 30% improvement in operational flow through data-driven insights.Employed Tableau and SQL to monitor and dissect customer responses, providing fortnightly performance analysis. This involved creating interactive dashboards to visualize customer feedback, identify trends, and inform strategic improvements in customer satisfaction.Automated routine tasks with custom scripts (Jupyter Notebook & Pandas), reducing manual work by up to 5 days per month. Show less

  • Assistant Manager Airport Operations (Standards & Performance)

    May 2022 - now

  • Senior Executive Airport Operations (Development & Procedures)

    Jul 2021 - Apr 2022