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Lorena Alegre

Lorena Alegre

Consultor de viajes de negocios

Followers of Lorena Alegre182 followers
location of Lorena AlegreGreater Madrid Metropolitan Area

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  • Timeline

  • About me

    Helpdesk Online Travel Agent at American Express GBT

  • Education

    • Universidad Rey Juan Carlos

      2009 - 2014
      Grado en Turismo Tourism and Travel Services Management

  • Experience

    • American Express Global Business Travel

      Mar 2014 - now
      Consultor de viajes de negocios

      Online Helpdesk.•Customer Support: Provide assistance to customers through various channels such as email, chat, and phone.•Booking Assistance.•Issue Resolution.•Destination Information.•Communication Skills.•Problem-Solving.•Customer Satisfaction.•Advisory Role.•Customer-Oriented Attitude.

    • Servicio madrileño de salud (SERMAS)

      Apr 2021 - Jan 2022
      Auxiliar administrativo

  • Licenses & Certifications

    • Fundamentos de Marketing Digital

      Google Actívate