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Rizki Utami Lestari

Rizki Utami Lestari

Junior Consultant

Followers of Rizki Utami Lestari280 followers
location of Rizki Utami LestariGreater Bandung

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  • Timeline

  • About me

    Customer Management Supervisor

  • Education

    • Universitas Padjadjaran (Unpad)

      2009 - 2014
      S.IP Political Science and Government

  • Experience

    • PT. Mitra Kawasa Konsulindo

      Aug 2014 - Dec 2014
      Junior Consultant

      Handling PTPN VIII project for ISPO

    • PT Bank Danamon Indonesia, Tbk.

      Feb 2015 - May 2017
      Relationship Officer

      Relation Officer for SME segment

    • Bandung Government Office

      May 2017 - now

      - Measure team and customer service performance and identify areas for improvement.- Responsible for communicating with customers, both directly and through the team, to provide solutions and ensure satisfaction.- Provide reports and recommendations to management regarding team and customer service performance.- Participate in the development of customer service and CRM (Customer Relationship Management) strategies to improve customer satisfaction and loyalty.

      • Customer Management Supervisor

        Jun 2024 - now

      • Tax Officer

        Jun 2019 - Jun 2024

      • Reseach Development Officer

        May 2017 - Jun 2019

  • Licenses & Certifications

    • Brevet A & B

      Edutax Indonesia
      Nov 2020