Sambaran Das

Experience

• 

  Ericsson

  Sept 2012 - Apr 2016

  Engineer

  •Worked on the Ericsson CBIO (Charging and Billing in One) solution & BSCS iX R2/R3 as a 2nd Level assurance Engineer. This is a solution in the telecommunications industry that enables common management of all users and all services for operators.•Implementation and management of ITIL processes on service provider network on daily, weekly and monthly basis•Experience in billing,provisioning,MNP,rating and payment reconciliation of end users on the operator network•On site work experience in Malaysia for implementation and managing of SOA in the client network architecture for GST implementation•Created hourly, weekly and monthly reports which were used by Incident Custodian team & 1st LA to monitor provisioning performance. Automated the above-mentioned reports which reduced work time by 96% for the task.•Ensured timely delivery of Service Level Objectives, Key Performance Indicators and Balance Scorecards for client•Responsible for finding defects in system and investigating/resolving the same•Preparing troubleshooting guidelines for any issue•Awarded Certificate of Excellence at EGIL, for Delivery Excellence – in Q1 FY15 and team Member of the Month December 2014 & January 2015 Show less

• 

  Frost & Sullivan

  Apr 2017 - Sept 2018

  Senior Research Analyst

  •Experience in handling 10+ consulting and market research projects contributing to USD 500K revenue•Worked on growth consulting and market research projects with exposure to primary research, secondary research, industry analysis, financial analysis, financial forecasting, investment analysis, and consulting services

• 

  Blue Star Limited

  Sept 2018 - now

  • Deputy Manager

    Jul 2022 - now

  • Assistant Manager - Corporate Strategy & Planning

    Sept 2018 - Sept 2022