Jennifer Jones

Experience

• 

  Priority Health

  Apr 1995 - Oct 2000

  Technical Support Unit

  Clerical and Filing.Claims Data-Entry.Claims Processing with 100% accuracy.Technical support - Troubleshoot software issues, act as liaison between end-users and IT, claims adjustment processing, claim edit processing, customer service.

• 

  Grand Valley Health Plan

  Oct 2000 - May 2004

  Claims Supervisor/Software Analyst

  Performed all maintenance and reporting on HSII software application related to Claims and Billing Support as Software Analyst.Supervised, trained and audited 4 claims processing employees, processed claims, oversaw claims scrubbing software and results, in charge of build and data-entry for new software implementation, and customer service for claims questions.

• 

  The Last Word

  Jun 2001 - Nov 2019

  Transcriptionist

  Used MS Excel to correct grammar and spelling on survey comments.

• 

  Michigan Medical PC

  May 2004 - Apr 2009

  Cadence/Prelude Principal Trainer

  Cadence/Prelude Principal Trainer - Train Epic Cadence and Prelude modules to new employees, train Microsoft Office products to new and existing employees, train GroupWise email to new employees, and maintain non-mmpc provider file in Epic.Software Applications Trainer - Provided training for Medical Manager to all new/existing employees, GroupWise e-mail training & Microsoft Word & PowerPoint training, maintained prov sched in Medical Manager, acquired & maintained user website logins for eligibility/claims inquiry purposes, created & maintained user Medical Manager logins, support & maint. of DOM logins, and other projects as requested.Billing Software Support - liaison for billers & IT department, maintained rules for claim scrubber, built reports w/ Practice Analytics, maintained ICD9, proc code, fee sched in Medical Manager, maintained all data related to provider mergers & prior A/R, and acquired & maintained user website logins for eligibility/claims inquiry purposes. Show less

• 

  Pine Rest Christian Mental Health Services

  Jul 2009 - Sept 2010

  CQI Account Specialist

  Verify insurance coverage and benefits for ADD Institute and contact patients. Back up for check-in, check-out, scheduling and phones.

• 

  CAI Radley

  Sept 2010 - Dec 2012

  Project Administrator

  Coordinate timelines, conference calls and consultant schedules to ensure timely and efficient delivery of software roll-outs. Prepare project plans and publish to each client. Process timesheets for Grand Rapids office weekly and submit to corporate. Update billable hour reports weekly.

• 

  Amphenol Borisch Technologies

  Jan 2013 - now

  Responsible for evaluating and purchasing scheduled commodities for production assembly. Purchase various commodities related to the manufacture of aerospace and defense technologies such as; sensors, resistors, circuit breakers, converters, crystals, filters, relays, machined/fabricated metal parts, machined/fabricated plastics, bare circuit cards (both rigid and flex) and hardware/fasteners. Work with suppliers to improve price, lead time and terms. Handle quality issues relating to parts that are purchased including supplier corrective actions and returns. Assist in resolving obsolete part requests by locating hard to find stock or determining suitable alternates. Show less

  • Strategic Sourcing Lead

    May 2024 - now

  • Purchasing Lead

    Apr 2022 - now

  • Buyer III

    Mar 2020 - now

  • Buyer

    Jan 2013 - now