Erin Clews

Experience

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  Canadian Mental Health Association Durham

  May 2016 - Aug 2016

  Field Placement Student (Housing and Case Management Department)

  - administered psychosocial assessments and utilizied these assessments to support client progress- interacted with clients with varying mental health concerns using a client-directed approach - documented client interactions in line with company policies and procedures

• 

  Alberta Health Services

  Oct 2016 - Feb 2020

  - Assisted clients in achieving specific goals related to their recovery- Collaborated with individual’s therapists to ensure continuity of care- Planned & facilitated multiple groups that incorporated education, recreation, community involvement and more- Represented the AHS Addictions & Mental Health department in the community at various events and functions - Supported clients aged 0-24 in reaching goals related to their mental health and/or addictions using education, skill-building- Engaged in collaborative goal-setting with the client, their families (as appropriate), the client’s therapist, and other relevant services- Worked alongside school districts by providing inter-connected services in the form of groups and presentations- Collaborated with community services through inter-agencies, coalitions, and community events - Recovery Worker with Assertive Outreach Services team in the Addictions and Mental Health department - Supported clients with persistent mental health/concurrent issues in a healthy recovery process using a psychosocial approach- Integral member of a diverse, multi-disciplinary team- Assisted in planning and facilitation of weekly groups i.e. community volunteering, social skills groups- Documented client interactions including brief mental status, summary of events

  • Mental Health Therapy Assistant

    Oct 2018 - Feb 2020

  • Youth Outreach Worker

    Oct 2017 - Sept 2018

  • Recovery Worker

    Oct 2016 - Sept 2017
• 

  Grasslands Public Schools

  Feb 2020 - Jun 2021

  School Wellness Mentor (Counsellor)

  - Provided individual support for current and/or specific concerns in the domains of emotional, physical, mental, and social/relational well-being- Worked collaboratively with school administration staff to provide supportive services for higher needs individuals - Liaised with outside agencies to provide quality and holistic care for students - Presented universal programming school-wide and within classrooms in an engaging and interesting way

• 

  Bier Markt

  Aug 2021 - Nov 2021

  Server

  - Served food & drink to a diverse clientele 3-5 days a week - Provided excellent customer service leading to repeat business

• 

  Ottawa Catholic School Board

  Dec 2021 - now

  Occasional Classroom Supervisor

  - Providing quality emergency support to schools unable to find Registered Supply Teachers- Effectively managing classrooms of up to 35 students, ranging from grades 1-12- Quickly and efficiently adapting to new school environments and unfamiliar coursework

• 

  TD

  Dec 2021 - Dec 2022

  Customer Experience Associate

  - Provided excellent customer service to new and repeat TD clients- Determined customer needs and provided relevant & targeted solutions - Processed various transactions with caution and confidentiality

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  HealthCareCAN - SoinsSantéCAN

  Dec 2022 - now

  Program Coordinator
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  CHA Learning

  Dec 2022 - now

  Program Coordinator