
Diogo Neto
Market Researcher - Working experience project

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About me
Senior Manager
Education

Universidade Europeia
1996 - 2000Licenciatura Marketing
Católica Lisbon School of Business and Economics
2012 - 2013Business/Managerial Economics
Universidade Europeia
1996 - 2000Licenciatura MarketingAtividades e grupos:Trail Running, Caça, BTT, Viajar,
Experience

Portugal Telecom
Jan 1999 - Jan 2000Market Researcher - Working experience projectCarried out market research, statistical analysis and helped develop a new fixed phone for customers with special needs as part of the project team.

Bacardi
Jan 2000 - Jan 2001Key Account ManagerFinding and liaising with new clients, developing promotional events and activities.

Sonaecom
Jan 2001 - Jan 2002Marketing Coordinator - Online cataloguesResponsible for creating and updating online catalogues selling office supplies and equipment to tradecustomers.

Portugal Telecom
Jan 2002 - Jan 2007Managed a countrywide team of agents/distributors selling telecommunications equipment and services.Negotiated contracts, participated in publicity and promotional events and monitored Rep´s progress in terms of performance and sales.Accomplishments:- Training & Coaching- Team Management- Team Leadership- Negotiation- Marketing Strategy Negotiated budget and marketing plans for large chain store accounts (Sonae, Auchan, Fnac, ...)Planned, implemented and supervised store promotions and displays.Accomplishments:- Negotiation- Marketing Strategy- Partner's Management
Distribution Coordinator
Jan 2006 - Jan 2007National Key Account Manager for large chain stores
Jan 2002 - Jan 2006

ZON Multimédia
Jan 2008 - Jan 2009National Retail Sales ManagerResponsible for national retail sales partners. Managing and coordinating teams of retail partner supervisors.Finding and developing new business partners. Budget control, implementing and driving motivational programs. Sales training programs and briefing´s. Finding and integrating new exclusive sales stores/partners.Accomplishments:- Business Strategy- Team Management- Team Leadership- Coaching- Training

NOS SGPS
Jan 2009 - Jan 2014Telemarketing and Partners Senior ManagerOutbound Telemarketing sales team manager and commercial partners in B2C Market. Managing and coordinating sales teams and supervising business partners. Budget control, implementing and driving motivational programs. Finding and developing new business partners. Managing and coordinating new sales campaigns and commercial scripts and procedures.Accomplishments:- Partner's Management- Business Strategy- Team Management & Leadership- Negotiation- Marketing Strategy Exibir menos

NOS SGPS
Jan 2014 - Nov 2021Inb/Outbound Telemarketing and Web Sales Team Manager in Telecommunications services to B2B clients. Managing and coordinating sales teams and supervising business Partners. Budget control, implementing and driving motivational programs.Responsible for Web sales channel, website NOS Empresas and on-line performance campaigns.Accomplishments: - Business Strategy- Team Management- Team Leadership- Negotiation- Marketing Strategy
B2B Customer Retention Channel Senior Manager
Mar 2019 - Nov 2021B2B Telemarketing & Web Performance Channel Senior Manager
Jan 2014 - Mar 2019

Unifiedpost Group
Jun 2023 - nowSales & Partners Manager
Licenses & Certifications
- View certificate

Google Digital Marketing & E-commerce
Coursera Course CertificatesNov 2023
Languages
- poPortuguese
- enEnglish
- spSpanish
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