Fawadul Hasan

Experience

• 

  Al-Arafah Islami Bank Limited

  Oct 2016 - Dec 2016

  Engineer Internship
• 

  Augmedix

  Mar 2017 - Apr 2021

  - Review product design documentation/specs/requirements to ensure that requirements stated are correct, unambiguous, and verifiable- Automating test cases(Web, Android and Google Glass)- Create test cases for specific requirements/features and execute according to plan- Ensure re-testing of reported bugs and close out test runs- Maintain effective communication with the software engineers on project limitation, capability, performance requirement and hardware changes- Benchmarking software and hardware on a weekly basis and generate reports- Producing and continuously updating user guides for each version of the software Show less - Working with Asterisk based Tools such as Avaya, Cisco, Zendesk.- Data mining, prepare MIS report using MS suite.- Supervising technical issues pertaining to services rendered to OUS employees (Scribes and providers)- Demonstrating Appropriate troubleshooting by understanding the problems stated by the scribes.- Providing clear picture to the escalation team or account manager for further troubleshooting.- Assuring Qualities of the tickets based on internal metrics to identify error and compliance on services rendered.- Establishing external communication with the Provider and provider’s IT department to ensure maximum services uptime. Show less

  • Software Quality Assurance Engineer

    Oct 2017 - Apr 2021

  • Technical Support Engineer

    Mar 2017 - Sept 2017
• 

  Red.Digital Limited

  Apr 2021 - Apr 2023

  Senior Software Test Engineer

  - Maintain effective communication with the business teams on project limitation, capability, performance requirement.- Create test cases for specific requirements/features and execute according to plan.- Managing test scope, test plan and testing effort.- Releasing apps in the app store.- Review product design documentation/specs/requirements to ensure that requirements stated are correct, unambiguous, and verifiable.- Managing the release cycle and aligning respective stakeholders. - Coordinate collaboration with product manager, project manager and development team lead.- Managing and tracking existing Bug / Defects, improvements, testing scopes.- Testing application frontend and backend. Show less

• 

  Veradigm®

  Apr 2023 - now

  Senior Software Quality Assurance Engineer

  - Will be updated soon