Mousumi Paul Chakraborty

Experience

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  BMD Store

  Dec 2014 - Jan 2016

  Data Entry Operator

  My job roles in this company comprised of following responsibilities :1) Organised, stored and checked input data against original documents.2) Added documents to file records and created new records to support filingneeds.3) Outlined appropriate processes and procedures to fulfill and completeinquiries.4) Entered numerical data into databases with speed and accuracy using 10-key pad.5) Corrected any data entry error to prevent later issues such as duplicationor data degradation. Show less

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  MAX COLOURS RETAIL LIMITED

  Mar 2016 - Apr 2018

  Office Administrative Assistant

  My job role in this company comprises following :1) Opened and properly distributed incoming mails to promote quickerresponse to client inquiries.2) Kept physical files and digitised records organised for easy updating andretrieval by authorized team member.3) Oversaw automated tracking and documentation of data, clientcorresondence and office operations.4) Compiled company information and related material and distributed it tocandidates.5) Organised, stored and retrieved files to enhance daily operations andsupport customer needs. Show less

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  ZEN POLLEN PAINTS PVT LTD

  Jun 2018 - Mar 2020

  Assistant to Office Manager

  My job role responsibilities in this company :1) Coordinated domestic and international travel arrangements, includingbooking airfare, hotel and ground transportation.2) Delivered top-notch administrative support to office staff, promotingexcellence in office operations.3) Organized envelopes, postage and mail correspondence for staff andmanagement, maintaining postage meter and coordinating with delivery andcourier services.4) Sorted, opened and routed incoming correspondence and deliveries to helpsenior leaders respond quickly to business and customer requirements.5) Communicated with customers via phone and email to confirm deliveriesand respond to inquiries.6) Answered and directed calls using multi-line switchboard.7) Produced accurate office files, updated spreadsheets and craftedpresentations to support executives and boost team efficiency.8) Managed office inventory by restocking supplies and placing purchaseorders to maintain adequate stock levels.9) Responded to emails and other correspondence to facilitate communicationand enhance business processes.10) Prepared packages for shipment, pickup and courier services for promptdelivery to customers.11) Answered incoming calls, processed requests and relayed messages toappropriate personnel.12) Wrote and proofread error-free letters, memoranda and other businesscorrespondence.13) Maintained fully functional office equipment and well-organized supplies toenhance team productivity.14) Managed travel arrangements for departmental executives.Developed correspondence letters, memos and emails.15) Conducted thorough research using diverse resources to assistprofessional staff with routine and special project tasks.16) Answered telephone calls to field inquiries from clients, vendors andvarious other callers seeking information.17) Drafted professional memos, letters and marketing copy to supportbusiness objectives and growth. Show less

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  Teleperformance

  Sept 2020 - Dec 2020

  Customer Service Associate

  Customer Service Associate

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  Justdial

  Mar 2021 - now

  Content operations executive

  Database Executive