John Caldwell

Experience

• 

  US Navy

  Nov 2002 - Nov 2005

  Cryptologic Technician

  • Operated signals collection equipment and systems; drafted basic SIGINT reports and executed radio direction finding operations.

• 

  US Navy

  Dec 2007 - Feb 2014

  • Shift supervisor for a 24/7 Computer Network Defense (CND) watch floor. Analyzed network traffic and released cyber security awareness reports to deployed Navy ships. • Experience with networking concepts, PCAP analysis, TCP/IP fundamentals, cyber security threats, SIGINT and Information Assurance product reporting.• Conducted daily situational awareness briefings to the Commanding Officer and senior command leadership; maintained situational awareness of CND events affecting Pacific fleet area of operations.• Cyber security reporter with knowledge of procedures and formats for disseminating SIGINT and Information Assurance cyber reports to strategic, operational, and tactical customers.• Supervised a team of intelligence community members that drafted and released intelligence reports fusing signals intelligence (SIGINT) and electronic signals intelligence (ELINT) data in response to intelligence requirements. Show less • Performed duties as a National Cryptologic School instructor providing hands-on instruction and application of SIGINT and human intelligence (HUMINT) databases to both military and civilian personnel preparing to deploy to the Middle East.• Collaborated with software developers and customers to identify and document software deficiencies and manage customer recommendations.• Briefed VIPs, senior military officers and Department of Defense personnel on a specific SIGINT tool’s strategic goals and technical functions.• Account manager for a national SIGINT database. Validated new account requests, unlocked user accounts and provided customer service. Show less

  • Shift Supervisor/ Cyber Security Reporter

    Mar 2010 - Feb 2014

  • System Operator

    Jun 2009 - Mar 2010

  • Intelligence Analyst / Instructor

    Feb 2006 - Jun 2009

  • Intelligence Analyst

    Dec 2007 - Jun 2008
• 

  Phantom Technical services

  Nov 2014 - Sept 2015

  Electrical Controls Technician

  Assisted team with the fabrication and wiring of control panels, and installation of electrical and mechanical control systems for integration based on industrial needs.

• 

  Industrial Communications & Sound

  Nov 2015 - Apr 2016

  Audio/ Video Installation Technician

  Assisted team with the installation and troubleshooting of audio visual, security, and access control system solutions to meet system requirements.

• 

  US Navy

  Apr 2016 - Apr 2017

  Military Intelligence Supervisor

  Supervised a workcenter and performed final quality control for military intelligence reports that allowed military and government leaders to make informed decisions. Utilized PC software, office applications and databases to accurately maintain records for timely tracking of tasks and completed work.

• 

  TEKsystems

  Apr 2017 - May 2017

  Datacenter Installation Technician

  Assisted datacenter installation team with a short term contract involving the routing of fiber in cable trays, connecting servers, labeling, Cat 5 cable testing, cable dressing and general site cleaning to achieve project installation milestones.

• 

  TEKsystems

  Sept 2020 - Sept 2021

  Alarm Technician

  Replaced cellular radios on low voltage burglar alarm monitoring systems in residential homes and businesses. Programmed panels, troubleshot error codes, answered customer questions, and scheduled additional services.

• 

  BlueWater Federal Solutions

  Sept 2021 - Nov 2023

  Network Specialist

  Designed, and updated service orders for DISA circuits in MetaSolv (MSS) and other configuration management databases. Identified building components, ports, interfaces, IP addresses and cross connections that provided technical design solutions for customer circuit requirements.