Willys Okindo

Experience

• 

  Egerton University

  Sept 2007 - Dec 2007

  Computer Technical Specialist

  Assist the Unit lecturer in Computer Lab on Practicals and providing computer lab user assistence

• 

  Nzima Afrika

  Jan 2008 - Dec 2008

  Lead Sales and marketing/ IT Professional
• 

  Nakuru County Council

  Sept 2008 - Dec 2011

  System Administrator

  Maintaining, Troubleshooting systems, network maintainance and administration, provide user assistance, manage systems

• 

  Independent Electoral and Boundaries commission

  Jan 2012 - May 2013

  Voter Registration Clerk

  Supervising Clerks in Voter Registration, Providing Technical Support to Voter Registration Machines

• 

  Kenyatta University

  Jul 2013 - Dec 2020

  Duties and responsibilities Providing University ERP system support to students and staff Installation of software patches, upgrading and hardware repair and maintenance Monitor system security, risk assessment and prevention of threats to information data Carrying out regular data backup Carrying out system Installation & configuration as per service provider requirements Inventory management and report writing Windows server support and domain management Providing helpdesk and online technical user support to students, staff and partners Support in developing disaster recovery plans and risk analysis Maintaining system documentation and procedural manuals Show less

  • Instructional Facilitator

    Apr 2018 - Dec 2020

  • System Administrator

    Jul 2013 - Dec 2020
• 

  World Bank Group

  Jul 2017 - Sept 2017

  Research Assistant

  Field data collection and reporting on a researech study on teacher deployment and utilization in Kenya. A study in collaboration with the ministry of education, Teacher's Service Commission Kenya in consultation with Kenyatta University consultancy services unit.

• 

  The Legacy Hotel and Conference Centre

  Mar 2021 - Jun 2023

  System Administrator

   Hotel ERP system management  User support and training  Inventory management  Hardware and software repair and maintenance  Data security, and backup  CCTV installation and management

• 

  THE KISUMU NATIONAL POLYTECHNIC

  May 2023 - now

  Strategic Planning and Leadership• Develop and implement ICT strategy: Create a comprehensive ICT strategy aligned with the polytechnic's overall goals and vision.• Set ICT policies and guidelines: Establish clear policies and guidelines for the use of ICT resources, data security, and network access.• Manage ICT budget: Oversee the allocation and utilization of the ICT budget to ensure optimal resource allocation.• Lead and manage the ICT team: Recruit, train, and manage a competent team of ICT professionals.Infrastructure and Systems Management• Network infrastructure: Design, implement, and maintain the institution's network infrastructure, including wired and wireless networks.• System administration: Manage and maintain servers, workstations, and other IT equipment.• Software management: Procure, install, configure, and license software applications.• Security management: Implement robust security measures to protect the institution's IT systems and data from cyber threats.• Backup and disaster recovery: Develop and implement effective backup and disaster recovery plans to minimize data loss.Service Delivery and Support• Provide technical support: Offer technical support to students, faculty, and staff, addressing their IT-related issues and queries.• Monitor system performance: Monitor the performance of IT systems and identify potential issues.Innovation and Emerging Technologies• Explore emerging technologies: Research and evaluate emerging technologies like AI, IoT, and cloud computing for potential implementation.• Promote digital transformation: Drive digital transformation initiatives within the polytechnic to improve efficiency and effectiveness. Show less • Responsible for installation, configuration, maintenance, and troubleshooting of end-user workstations.• Ensure network security through deployment and maintenance of firewall, and cryptography system to help prevent hackers, viruses, and other malicious software.• Develop and deploy methodologies for testing network performance and provide network performance statistics and reports.• Create and maintain documentation as it relates to network configuration, network mapping, process, and service record.• Conduct testing and development of disaster recovery plans to detect faults, minimize malfunctions, and back-up systems as it relates to network functionality.• Ensure network performance through network monitoring and analysis, performance tuning, and troubleshooting network problems.• Administer and maintain end-user accounts, permission, access rights and ensure network connectivity of all workstations.• Responsible for the configuration and installation of network software packages to enhance network security Show less

  • ICT Manager

    Feb 2024 - now

  • Information Technology Support Officer

    May 2023 - Jan 2024