Craig Malone

Experience

• 

  Alpine West Ski School

  Nov 2000 - Feb 2004

  Snowboard Instructor
• 

  Northwest Pizza

  Feb 2003 - Sept 2005

  Manager
• 

  Callaway Fitness

  Feb 2006 - Sept 2007

  Fitness Consultant
• 

  Sessler Inc

  Jun 2007 - Sept 2008

  Carpenter Apprentice
• 

  Best Buy

  Oct 2008 - Oct 2010

  Oversee and evaluate 60+ employees

  • PCHO & DI Supervisor

    Feb 2010 - Oct 2010

  • Home Essentials Supervisor

    Oct 2008 - Feb 2010
• 

  WinCo Foods

  Oct 2010 - now

  • Manages the entire store with the authority and full responsibility to operate the store at maximum efficiency. • Oversee total store operations.• Develops strategies to improve customer service, drive store sales, and increase profitability. • Ensures customer needs are met, complaints are resolved, and service is quick and efficient. • Ensures all products and displays are merchandised effectively to maximize sales and profitability. • Forecasts staffing needs and develops a recruiting strategy to provide optimal staffing in all areas.• Provide World Class Customer Service to both internal and external customers. Show less - Plans, coordinates, and manages store operations in coordination with Store Manager.- Plan Merchandising on end cap displays through vendor or warehouse distribution.- Grow customer count, grow sales and profits.- Control costs, meet targeted labor, maintain projected profit margins, and exceed sales goals.- Provide a pleasant and safe shopping experience for customers and safe, professional working environment for employees.- Monitors maintaining and replenishing of stock in order to continually meet customers' purchasing needs.- Ensures complete compliance with WinCo Foods Company Policies, State & Federal Laws, and the store's Collective Bargaining Agreement.- Performs store personnel functions as necessary; hire, train, discipline, terminate.- Assists Store Manager in achieving or exceeding projected labor and productivity goals Show less - Store Manager in training- Assists in managing all processes of store operations- Working side by side with the management team to train become a successful leader.- Meets or exceeds targeted labor- Develops and implements store merchandising plans- Monitors employee effectiveness and productivity- Demonstrates understanding of store priorities and anticipates changes- Ensures compliance with legal requirements and company policies and procedures- Focuses on customer satisfaction, ensures that employees provide customers with superior customer service Show less

  • Store Manager

    Jun 2017 - now

  • Assistant Store Manager

    Mar 2013 - Jun 2017

  • MA Manager Apprentice

    Aug 2012 - Mar 2013

  • Lead Clerk

    Aug 2011 - Oct 2012

  • Freight Stocker

    Oct 2010 - Aug 2011