Kimberley Egan

Experience

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  Hertz

  Jan 1993 - Jan 1997

  Administration/ IT Helpdesk support
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  MAF

  Jan 1997 - Jan 1999

  Helpdesk Support
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  PepsiCo

  Jan 1999 - Jan 2000

  Helpdesk Support/ Training
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  Hewlett-Packard

  Jan 2000 - Jan 2000

  Helpdesk Support
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  Datacom

  Jan 2000 - Jan 2002

  Sales Support

  Sales SupportIn this role my responsibilities included:• Supporting 3 sales staff with their day to day administration requirements• Maintaining excellent client relationships with both internal and external clients• Ordering all software and hardware as required by the clients• Completing server backups on a daily basis• Coordinating/managing large hardware roll-outs across New Zealand for clients • Provide backup to the sales team where required.My role within Datacom was to work with the sales and service teams to ensure we provided excellent and efficient service to all our customers. The key output of this was to ensure our clients received the products they ordered in a timely manner. Show less

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  Allied Telesis

  Jan 2002 - Jan 2004

  IT Support Engineer

  Helpdesk Support EngineerAt Allied Telesyn my role was working in a small team, who were responsible for all the Information Technology needs of the 250 staff at this location. My duties included:• Providing helpdesk support• Completing PC upgrades• Maintaining all the printers and photocopiers on site and arranging servicing when required• Purchasing all IT software, hardware and consumables• Maintaining an accurate software register• Arranging and co-ordinating all office and desk move’s within the buildingThe software packages that we were supporting on a Novell Network are as follows:Windows 2000, MS Office, GroupWise, Internet Explorer, Adept Tracker, Adobe Products, and many other ‘non standard’ software packages generic to the company.This job was a challenging and varied one, and required an organised and structured customer service approach. Because Allied Telesyn is a Technology company this meant that the level of knowledge required to complete this role successfully was a great deal higher than any other positions I held in the past. Show less

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  ABnote Australia

  Jan 2004 - Jan 2006

  Project Manager

  Project Manager – School ID ProjectMy role at Security Plastics was to manage/co-ordinate a small team of people working on the Student ID (identification card) Project. This project had a New Zealand wide customer base of approximately 200 secondary schools. This role was a very diverse and interesting one, responsibilities included:• Being first point of contact for schools• Securing new sales• Attending industry conferences, such as National Association of Secondary Deputy and Assistant Principals 2005 (NASDAP 2005)• Organising/co-coordinating all photography and ID card printing requirements• Processing all administration paperwork and purchase orders• Accounts payable and receivable• Co-ordination with the representatives from each school to resolve any issues they may have had• Offering technical advice/support in regard to the online ordering system • Creating and managing an effective project plan, including budgeting requirements• Arrange, and chair, regular update meetings• Hire and train temporary staff as required for the project Show less

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  Hewlett-Packard

  Jan 2006 - Jan 2009

  PA - Administration Assistant

  P/A and Administration AssistantI was employed with Hewlett Packard as a Personal Assistant to the New Zealand manager of Application Services and an Administrator to the Christchurch Location. This was a very varied and interesting role which I really enjoyed and I was responsible for overseeing all the administration tasks within the location as well as my PA role. I went on maternity leave from this role, and have subsequently been made redundant in company restructuring so I will not be returning to this role.The P/A role involved:• Managing managers email account and Calendar• Completing managers expense claim forms• Domestic and International travel arranging• Coordinating approvals on sales orders etc from staff• Co-ordinating between Manager, his managers and their staff throughout New Zealand• Manage any changes required to staff information in the system• Co-ordinate with other PA’s regarding meeting requirements etc• Producing monthly reports• Take and upload management meeting minutes, and action any issues that may arise from these meetings• Arrange meeting and Staff functions• Event ManagementThe Administration role involved:• Arrange travel for all staff• Arrange meetings/functions/Conferences for teams• Ordering catering and drinks for functions and meetings• Order and co-ordinate delivery of all Hardware and Software for staff• Accounts Payable/receivable• Manage telephone and mobile phone requirements (ordering and maintenance)• Co-ordinate gifts for staff members (for leaving or new babies etc)• HR duties including interviewing of staff, co-ordinating interviews, co-ordinating with recruitment agencies and the on-boarding of new staff who join the team• Order business cards and stationary for staff• Setup projectors and video conferencing units for meetings• Maintain online report suppository for managers• Produce monthly financial reports as required• Any further administration tasks as required Show less

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  Construction Marketing services

  Nov 2006 - Aug 2007

  Centre Co-ordinator/Event Manager/Receptionist

  Centre Co-ordinator/Event Manager/ReceptionistMy role with Construction Marketing Services is to manage and co-ordinate the Christchurch Building Education Centre. CMS is the company behind the Future Proof Building concept that is currently being promoted on television and radio. This role involved:• Event co-ordination• Managing the centre• Administration for the Christchurch based staff and tenants• Liaising with clients and consumers who come into the centre and provide product information and tours• Prepare weekly and monthly reports, both regional and national, for the Operations Manager• Support the Christchurch based Product Advisors in their role servicing clients• Account processing Show less

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  Gerard Lighting Group

  Jul 2010 - Oct 2010

  Sales Supprt

  My role with Gerard lighting was 16 hours per week and it was to support the Aesthetic lighting Sales representative with all her office based support so she was able to go out on the road to achieve her sales targets. My responsibilities included:• Processing customer orders• Customer quoting• Liaising with suppliers • Stationary ordering• Reception duties • Expense claim processing• Any further administration tasks as required

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  Avis Budget Group

  Nov 2012 - Jul 2013

  South Island Service Centre Coorinator

  South Island Service Centre Co-ordinatorMy role with Avis was 15 hours per week and it was to support the Service Centre manager and team. Coordinating with internal and external customers to ensure all damaged cars were processed swiftly and professionally to get the cars back on fleet so they are able to produce income for the company.My responsibilities included:• Accounts received and payable• Damage car processing• Coordinating with Panel shops and suppliers• Processing invoicing and Quoting• Processing Service sheets• Managers reporting• Backup and support of the Senior Centre Co-ordinator• Updating of Processes and training manual• Creating new processes and documentation• Shuttling cars as required Show less

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  Vbase Ltd

  May 2014 - now

  Senior Host/Ticketing for Event centres in ChristchurchAs a Host at the Arena’s my role are to meet and great our guests into our venues and ensures that they have the best experience we can give them. As a senior host I manage the group of people that are Rostered in my area and are responsible for their training, supervision and safety throughout the event. There are various other tasks prior to the event to ensure we are ready to open at the correct time etc.I also work in the Ticket office selling tickets to the events.This role is very Customer Service focused and to be good at this role you need to be very upbeat and positive and have a can do attitude and be prepared to do whatever it takes to make the event a success. Show less Event Management - OperationsAs a member of the operations Team for the Cricket World Cup 2015 and FIFA u20 2015 world cup I am tasked with supporting the Operations Manager for any Event and venue related requirements. As part of the team, we are working with a number of different agencies to complete all the requirements to bring these events and Venue to Christchurch. This includes:• Event Management Plan• Pavilion Management Plan• Environment Court requirements• Venue• Staffing• HostingAny further requirement of the operations and Hosting teams. Show less

  • Box Office / Senior Host

    Jan 2010 - now

  • Contractor - Operations

    May 2014 - Sept 2014
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  The Muscle Joint

  Jun 2015 - now

  Medical Receptionist/Office Manager

  I have been working with a small team of Chiropractor, Osteopath, Massage therapists, Beauticians and Physiotherapists in 2 locations. My role within the business is as a Medical receptionist/Office Manager. (Part time)My responsibilities include:Administrator of the Patient Management System (Gensolve)PayrollPAYEGSTReception DutiesReconciliation of ACC payments and requestsAccount Payable and receivableTelephoneImplementing new systems and proceduresBanking Show less