Isaac Handsor

Experience

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  Finlay Appraisal and Consultation Services

  Jun 2015 - Aug 2015

  Office Assistant

  During my time at FACS my responsibilities included; Creating and Updating Appraisal Reports and Opinion of Values, Conducting Research using ListCENTRAL DMS, Managing Client Relationships, and Creating an Access Database for FACS Client Information.

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  Sutherland

  Jan 2016 - May 2016

  IT Customer Support

  In this role, I routinely performed the following duties and responsibilities:· Answers phones and responds to customer requests· Provide customer with product and service information· Identify, research and resolve technical customer issues as trained· Diagnose, troubleshoot and resolve basic to advanced technical concerns· Document customer notes, reports and logs· Meet client contractual goals and metric with regards to providing the customer excellent service· Other duties as assigned by managemen Show less

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  FREEDS is Fashion

  Dec 2016 - Apr 2017

  Ecommerce Strategist

  During my time at Freeds my responsibilities included; Website Maintenance, Copywriting for Advertising and Email Marketing, Customer Service, Website Promotion using SEM and SEO efforts, increasing customer engagement on all social media channels, and initial Research for Platform Migration.

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  Fresh Air Exchange

  May 2017 - Jan 2019

  Marketing Manager
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  Storytellers Bookstore

  Oct 2017 - Feb 2018

  Marketing Consultant

  I'm over looking an up-and-coming eCommerce Platform and creating a marketing strategy to boost offline sales.

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  Smartwebpros.com Inc

  Aug 2019 - now

  Using my knowledge of interpersonal communication, finance, human resources, and (most importantly) our customers, I manage multiple departments toward maximum productivity without sacrificing employees' living wages.In addition to working with the Lead Developer to ensure Development Projects are completed on time and under budget. I oversee daily processes related to existing Standard Operating Procedures (SOP) and adjust or create new SOPs as required. Overall, I am ultimately responsible for increasing the operational efficiency and profitability of SMARTWEBPROS.COM Inc.My responsibilities include, but are not limited to:*Lead, motivate, and support a growing team within a time-sensitive and demanding environment.*Manage timely data collection to update operation metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and ensure delivery of excellent customer service.*Conduct budget reviews and report cost plans to upper management.*Use monthly financial reports to track performance and assess the impact of business decisions. Show less

  • Operations Manager

    Aug 2021 - now

  • Project Manager

    Dec 2019 - Sept 2021

  • Search Engine Optimization Specialist

    Aug 2019 - Dec 2019