Pratik Das

Experience

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  Teleperformance

  Oct 2018 - Jun 2019

  Business Development OPS (Analyst)

  • Managed Odisha’s sales team for acquisition and engagement using different strategies like segment orientation and market research to achieve a growth of 30% on an average every month.• Analyzed the service performance indicators and industry trends, historical reports, services, and loopholes to propose and recommend solutions, to drive an impact of a 50% increase in sales revenue.• Prepared weekly, monthly, quarterly and, yearly reports are necessary to maintain a good and balanced sales report with the help of Tableau resulting in a cut-down year-end hustle by 20%.• Identified the target segment through market research and proposed the right product based on customer pain points, resulting in a 50% increase in sales.• Handled data collection, analysis, performed data query, extraction, compilation, and reporting tasks such as updating and manipulating data using advanced excel to reduce 30% of the time to understanding the report. Show less

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  HDFC Bank

  Sept 2019 - Apr 2020

  Data Analyst ( Assistant manager)

  • Aggregated unstructured data from 3+ database sources to lay the groundwork for a new product, resulting in $30 million in new revenue.• Evaluated data from 40000 monthly active users and used the results to inform marketing and product strategies, increasing average app engagement time twofold.• Construct a Tableau Dashboard to visualize core business KPIs such as monthly recurring revenues and save 16 working hours per week on manual reporting work.• Summarized month-end and yearly variance analysis, providing management with high-level commentary and insight.• Maintained data accuracy by conducting and reporting periodic audits and data integrity checks, and a 30-40% decrease in audit complications. Show less

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  Mea

  Jul 2022 - now

  Data Analyst