Elaine Lee

Experience

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  Workplace Safety and Insurance Board (WSIB)

  Oct 1999 - Sept 2004

  IT System Administrator
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  Workplace Safety and Insurance Board (WSIB)

  Sept 2005 - May 2013

  Managed a team of 5 Enterprise Architects at a public sector health insurance agency focused on providing strategic direction to the organization related to enterprise, technology, business, application, and information domains during a 5-year Business Transformation program. Mentored and coached the team as we translated the organization’s business architecture into implementable change. Innovation Program Lead as a direct report to the Chief Information Officer and VP, Business Transformation Office. Performed all project management activities for the innovation initiatives through all phases of the project management lifecycle. Provided direction in the development of strategies, standards, and governance oversight for project delivery to ensure alignment to strategic direction. Used lean, kanban and agile methodologies to manage the practice. Show less I was a direct report to the CIO and VP, Business Transformation Office. Created and implemented an innovation program in the IT organization. Performed all project management activities for the innovation initiatives (managed the budget, planning, design, implementation, close-out, resources) through all phases of the project management lifecycle as a senior program leader. Established a repeatable framework for managing the implementation of innovation projects using an agile methodology (ideation, design, implementation, evaluation), integrating a “fail-fast” approach to the experimentation of new technologies. Responsible for researching technology on behalf of the CIO, met with internal and external stakeholders on behalf of the CIO, implemented innovation projects for evaluation purposes, and in partnership with the business recommended new technologies for the organization. Worked with vendors and suppliers to demonstrate technology capabilities to senior executives (chiefs and vice presidents). Worked with internal functional teams to cultivate innovative thinking within the organization. Show less Provided internal consulting services to various Vice Presidents during the planning phase of the multi-product program to advise on one phase of the business implementation. Led the analysis and re-design of business processes and improvements. Developed a project artifact methodology to increase project delivery success for the organization. I also partnered with several members of the business’ leadership team to integrate business testing of the solution being implemented with other business readiness streams such as change management and learning/development. Show less An accredited Project Management Professional (PMP) since 2005 who managed the successful delivery (scope, budget, resource, schedule, of complex multi-year programs using both waterfall and agile methodologies involving teams of up to 30 people in a matrix organization with multi-million dollar budgets. Recognized as being able to consistently deliver projects with constrained timelines and recovering failed projects. Extensive experience managing vendor relationships for sourced services. Managed project budget, scope, resources, vendors/suppliers, quality, risk, changes using formal methodologies. Show less

  • Manager, Enterprise Architecture & Innovation

    Oct 2012 - May 2013

  • Technical Research Assistant to the CIO

    Nov 2011 - May 2013

  • Senior Business Advisor

    Jun 2010 - Nov 2011

  • IT Project Manager

    Sept 2005 - Dec 2010
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  NTT DATA Americas

  May 2013 - Jun 2016

  Associate Director, Account Innovation & Architecture (at Shoppers Drug Mart)

  At NTT DATA, the 6th largest global IT services company, I belong to the Enterprise Architecture practice (reporting to SVP, Enterprise Architecture & Innovation) as a dedicated Delivery Director on a retail account responsible for the delivery of a project portfolio that includes all business and technology architecture, business process and innovation projects for the account in subject areas including: supply chain, point-of-sale, marketing, merchandising, pharmacy, finance, warehouse management, customer-facing applications, and store retail systems with an onshore/offshore team.Job Duties and Responsibilities• Assigned an account leadership position responsible maintaining the business relationship with the client's executive• Manage client proposals, business case development, recommended future state strategies/solutions and thought-leadership recommendations to support strategic goals• Perform consulting services for the client related to Enterprise Business Architecture• Responsible for overseeing the delivery of multiple projects as part of a program to implement a series of digital products for customers• Mentor and coach the delivery team to adopt industry best-practices (agile/kanban) for project delivery to meet the client’s budget and timelines• Implemented an Architecture Community of Practice to develop the skills and capabilities on the account• Lead account initiatives to examine business processes to develop recommendations for efficiency and cost-reduction using Lean Six Sigma tools and techniques• Developed proposals to client related to changes to business processes that were needed, outlining cost benefits, expected outcome, change impact and action plan• Lead an innovation program for the account team to develop client solutions• Co-wrote a white paper discussing the negative impacts of culture on sustainable innovation programs• Organized and participated as a speaker at an internal global ‘Design Week’ event Show less

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  TD

  Jun 2016 - Feb 2019

  Program Management Consultant
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  CIBC

  Feb 2019 - now

  Senior Project Management Consultant