Mark Emery

Experience

• 

  BRIDGEND COUNTY BOROUGH COUNCIL

  Feb 2008 - Mar 2012

  Duty Manager
• 

  Halo Leisure

  Oct 2011 - now

  Duty Manager

  Supervise operational shifts, up to 30 members of staff, day to day running of building, life guarding pool and operate pool plant equipment.Programmed swimming lessons to over 1300 customers per course, increasing income and percentage utilization.Managed swimming coach team of 20.Cash handling, following cashing up procedures.Ownership of pool chemical, cleaning and retail stock budgets.Run reports to produce figures to compare to previous financial year targets.Worked towards and helped achieved targets set by Halo to increase membership sales from 2400 to over 3000 live members, swimming lessons participation increase of 9.5% and group exercise participation by 13.5% (over 6100 attendances).Played major role in opening of new facility by being involved in management meetings, developing and implementing safe systems of work and risk assessments. Complete return to work for staff sickness, update sickness spreadsheets and hold meeting with staff regarding sickness (absent review meetings) Show less