Megha Desai

Experience

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  TomTom

  Jan 2012 - now

  System Engineer

  Microsoft Exchange server admin Experience:• Exchange 2010 administration experience including Database Servers, Client Access Servers, Hub Transport Servers, and Edge technology.• Managing Exchange hybrid environment (Exchange server 2013 and Exchange online).• Email archive solutions administration - Enterprise Vault and Online archive.• Email Migration Experience :-Migration of 5 thousand + mailboxes and from exchange 2010 to Exchange 2013-Migration of thousand + mailboxes from Exchange 2013 to Exchange online.-Migration of 2TB+ archive files to online archive using Azure AD tool.• Exchange 2013 admin experience includes Mailbox server and client access server.• Providing Exchange, officce365 KT and documentation to support teams globally, for recent changes in above technology.• Exchange 2013 L3 administration using Exchange management shell.• Exchange online Administration using PowerShell.Office365 admin Experience: • Office365 admin and support.• Office365 E1, E3 license management.• Migration of SharePoint sites to office365 sites using Share Gate.• OneDrive for business troubleshoot, Training and documentation to the support teams.• Office365 documentation for End-Users.• Office365 other tools Sites, Word online, excel online, Delve, Video, support and troubleshoot by coordinating with Microsoft office365 community.• Having good knowledge of Azure AD and ADFS, Directory sync.Skype for Business:• Skype for business admin, creation of SIP, assigning voice policy, conferencing policy, enabling enterprise voice for user profiles.• Skype and Exchange integration admin includes unified messaging settings and troubleshoot.• On Call Support for Email, Skype, FTP services.• Acting as a coordinator between engineering team and support desk by handing over L1/L2 support for office365, Exchange, Skype for business, FTP. Show less

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  Decos

  Jun 2017 - now

  Senior System Administrator

  Managing Decos IT environment which includes, Microsoft azure resources, office365, Dell power edge servers, Backup, and Hyper-V 2012/2016 , DHCP, DNS, group policy.Responsibilities:• Providing daily operational support and system administration for core IT infrastructure. • Managing Hyper-V 2012/2016 environment.• Managing production environment backup on Microsoft azure backup server online protection.• Working on Azure Windows virtual machine and create a multiple Azure VMs.• Office365 resource provisioning.• Exchange online mailbox provisioning and troubleshooting.• Maintain and monitor all server health using Nagios Monitoring.• Active Directory, Group policy management.• Manage Windows updates using WSUS.• File server management.• Maintain Private and public DNS records for Decos internal and external websites.• Antivirus server management.• Vendor management.• Supporting end users via ticketing systems. Show less

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  Wipro

  Apr 2018 - now

  Messaging Administrator
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  Credit Suisse

  Nov 2018 - now

  Collaboration Tech Expert