Gunasekaran Ramasamy

Experience

• 

  Hinduja Global Solutions

  Aug 2007 - Sept 2010

  Process executive

  # Adjudication of HCFA and UB claims related to health and medical insurance as per quality CAS cycle standards. # Daily & weekly reviews with US clients and Providers through Mail correspondence for additional information. # Handling rework on claims through correspondence of member and provider applies and requests. # “Customer compliant resolution “reporting & handling hasted and aged claims. # Working and analyzing knowledge on US health care system regarding HIPPA guidelines, claim payments, provider contracts, and healthcare state legislation. # Pre-adjudication of Health insurance claims with adequate quality and delivering the best to the client. # Providing weekly updates (week on week) to the teams as being a KMT (Knowledge Management Team) Representative. Show less

• 

  Cognizant

  Sept 2010 - Apr 2015

  # Iteration QA Lead and onsite coordinator for every weekly/bi-weekly/monthly releases # Onsite and offshore coordination on queries/clarifications, work assignments, etc.…# Participating in requirement analysis meeting/Functional document review meetings in order to understand the new requirements or the change in requirements# Assisting to define the stories and their acceptance criteria to know if they satisfy customer requirements during Story grooming meetings for every Sprints/Releases# Estimating hours for story completion and assigning them to the team# Preparing and reviewing functional test plans (test scenarios, cases, conditions and data) prepared by team members for the stories and approving them and sharing them with developers if needed# Reviewing the test results done by the team members and sharing the findings with them # Performing exploratory testing for each build on need basis# Demonstrating the stories to the story owners (Business) for the story acceptance# Monitoring test uploads (plans, scenarios/cases/results) in HP ALM for all the stories# Logging defects in ALM and Rally when they are found# Updating and monitoring QA tasks statuses in Rally for all the stories on a daily basis as it progresses# Updating QA tasks statuses in Stand-up call on a daily basis and discussing the blocker if any# Participating defect triage calls for production defect assignments# Conducting an iteration specific walk-thro for other teams, i.e. SAT, Integration, etc.…# Resolving sprint issues and risks and escalating outstanding issues to Scrum Master# Ensuring sprint testing commitments are met within the QA team and monitoring assigned QA team members for potential impacts to target dates and communicating potential impacts to target dates to the Scrum Master# Identifying the opportunities for automation and areas of improvement to increase speed, quality and gain efficiencies Show less # Iteration Sr.QA and offshore coordinator for every weekly/bi-weekly/monthly releases # Offshore coordination on queries/clarifications, work assignments, etc.…# Participating in requirement analysis meeting/Functional document review meetings in order to understand the new requirements or the change in requirements# Assisting to define the stories and their acceptance criteria to know if they satisfy customer requirements during Story grooming meetings for every Sprints/Releases# Estimating hours for story completion and assigning them to the team# Preparing and reviewing functional test plans (test scenarios, cases, conditions and data) prepared by team members for the stories and approving them and sharing them with developers if needed# Reviewing the test results done by the team members and sharing the findings with them # Performing exploratory testing for each build on need basis# Demonstrating the stories to the story owners (Business) for the story acceptance# Monitoring test uploads (plans, scenarios/cases/results) in HP ALM for all the stories# Logging defects in ALM and Rally when they are found# Updating and monitoring QA tasks statuses in Rally for all the stories on a daily basis as it progresses# Updating QA tasks statuses in Stand-up call on a daily basis and discussing the blocker if any# Participating defect triage calls for production defect assignments# Conducting an iteration specific walk-thro for other teams, i.e. SAT, Integration, etc.…# Resolving sprint issues and risks and escalating outstanding issues to Scrum Master# Ensuring sprint testing commitments are met within the QA team and monitoring assigned QA team members for potential impacts to target dates and communicating potential impacts to target dates to the Scrum Master# Identifying the opportunities for automation and areas of improvement to increase speed, quality and gain efficiencies Show less

  • Associte-Projects

    Mar 2014 - Apr 2015

  • Associte-Projects

    Sept 2010 - Mar 2014
• 

  Capgemini

  Apr 2015 - now

  # QA COE Lead/Automation Analyst and Onsite & offshore coordination on queries/clarifications, work assignments, etc. and working closely with Business to get them done on time# Participating in requirement analysis meeting/Functional document review meetings in order to understand the new requirements or the change in requirements with business# Reviewing/preparing on project estimation with timelines/schedules # Reviewing/ preparing functional Test plans, Test scenarios, Test cases, Test data, Testable requirement document,etc. prepared by team members for the requirements# Organizing meetings to get approvals on Test deliverables like Test plans, scenarios, cases, etc. before execution begins# Monitoring test execution as per test schedule and reviewing the test results of the team members# Reporting observations/defects/bugs to business and coding team if any and logging the same in CQ# Organizing meetings to get approvals on Test results as and when needed # Documenting all the Test deliverables for audit purpose and closing the projects formally# Sending DSR and WSR on time and ensuring testing commitments are met within the QA team and monitoring assigned QA team members for potential impacts to target dates and communicating potential impacts to target dates to the project team well in advance# Identifying the opportunities for automation and areas of improvement to increase speed, quality and gain efficiencies Show less

  • QA Manager

    Nov 2021 - now

  • QA Manager

    Oct 2019 - Nov 2021

  • Sr. Consultant

    Jan 2017 - Oct 2019

  • Sr. Consultant

    Apr 2015 - Dec 2016