Thi Thao Nguyen Nguyen

Experience

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  May clothing boutique

  Oct 2013 - Aug 2016

  Founder and manager

  Source products and sell on online platforms

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  FWD Insurance

  Aug 2016 - Dec 2016

  Direct sale

  • Interns in Human resources department and tele sales department• Tele-sale and Direct sale insurance contracts.

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  Topica Edtech Group

  Jan 2017 - Apr 2017

  Human Resources Assistant

  • Interns in Human resources department – wages and regimens• Contract processing, renew contracts.• Customers service.• Data entry to the main system

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  Phúc Tiến

  May 2017 - Sept 2017

  Human Resources Officer
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  Hải Trí language center

  Sept 2017 - Feb 2018

  Teacher Assistant

  • Support foreign teachers in public primary and secondary schools.• Doing the documents preparations before every class.• Report for the manager about class activities and teachers' teaching methods.• Support teachers in their daily life

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  Phomo Barangaroo

  Aug 2018 - Dec 2018

  F&B attendant
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  Red Lantern Restaurant & Private Dining Room

  Dec 2018 - May 2021

  • Food And Beverage Supervisor

    Jun 2019 - May 2021

  • F&B attendant

    Dec 2018 - Jul 2019
• 

  Rachel health&beauty store

  Jan 2020 - Jan 2021

  Founder and manager

  Reseller and third party selling

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  Crown Resorts

  Feb 2021 - Dec 2022

  Food And Beverage Supervisor

  Office:Providing administrative support to management, staffs, and clients.Maintaining databases of inventory and tracking important deadlines.7-rooms experience with booking and taking reservations in person and over phone, voicemail, andemail response.Inventory ManagementProviding daily reports include sales summary.Providing monthly inventory reports.Providing hazard and incident report.Reviewing P&L every month to reduce expenses and maximize venue profit.Culture and workplace initiative development. Create games, quizzes to connect team members andget to know everyone better in briefings.Menu change responsibilities: request menu change on POS system by using Excel, Menu change,request menu print and participate in menu design, menu pick-up at office.On floor:Managing a team of 40-50 members.Coaching, training team members, disciplinary actions.Managing labour resources direct labour hours to standard hours.Managing team member’s timesheets (confirming, queries, approving leave, etc.)Delivering excellent customer service, responsible for maintaining customers service and customersrelationships.Micros; cashiering procedure and floats.Up-selling.Customer complaints handling.Performing other related duties and activities as assigned by managers.Food and beverage knowledge training. Show less

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  SSI MANAGEMENT SERVICES

  Jan 2023 - May 2025

  Recruitment Officer

  Streamlined end-to-end recruitment process, managing high-volume hiring for multiple hospitalityorganisations and significantly improving candidate quality.Leveraged diverse sourcing channels, including social media platforms, expanding candidate reachand enhancing talent pool diversity.Screening resumes/CVs and conducting phone interviews, shortlisting potential candidatesConducting Information and Induction trainings for shortlisted candidatesFollowing up existing employees regularly to ensure their satisfaction at the workplaceSupporting payroll department with data entry and cross check timesheet. Show less

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  SHEIKE

  Jan 2023 - Feb 2024

  Fashion Stylist
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  Daiso Industries (Australia)

  May 2023 - Mar 2025

  Duty Manager

  Opening and closing procedureShortlisting and arranging interviews with candidates, conducting references check, on-boardingprocess with new team members.Providing guidance to team member with daily updates and training requestsResponsible for the overall management of a business.Merchandising and stock replenishments.Accountable for driving budgets and KPI.Assisting store manager with daily tasks.Setting up store according to virtue merchandising each month.Managing store budget, track hourly and daily sales.Ensuring product knowledge are met to give recommendations to customers and updating to team members Show less