Josias Prado

Experience

• 

  Synovate

  Feb 2011 - Apr 2012

  Telemarketer
• 

  Viking Informatica

  Apr 2012 - Oct 2012

  Salesman
• 

  Viacredi

  Oct 2012 - May 2015

  Business Assistant

  Customer service in general, sale of products and services (insurance, credit card, loans and financing, consortium, investments, etc.), opening and closing of accounts, collection, conference of administrative reports. I also worked a good part of the period in the cashier where I made payments of slips, deposits, transfers among other assignments.

• 

  Bold

  Jan 2016 - Mar 2016

  B2B Salesperson

  Internal and external sales; prospecting for new customers; customer retention; relationship and sales visits; budgets and preparation of sales prices; supervision and monitoring of customer portfolio;

• 

  Unicred Central SC

  Mar 2016 - Dec 2016

  Relationship manager

  Customer service "premium" profile;Prospecting for new customers;Sales of banking products and services;Investment Consulting;

• 

  Damyller

  Feb 2017 - Mar 2022

  Store Manager

  Planning and organization of branch routines, Team leadership (Hiring / Training / Dismissal, planning and control of tasks), organization and control of goods, inventory management. Monitors the closing of cash and accounts payable/receivable, billing and management of results/goals indicators, opening and closing of branches.

• 

  Decathlon

  Apr 2023 - Jul 2024

  -Recruitment and team management;-Team training and mentoring;-Choose my offer and guarantee a dynamic commercial layout, adapted and implemented following the Best Self-Informed Choice;-Build the best commercial offer and my choice of range, create a mass plan for the department consistent with my commercial policy;-Implement commercial actions to satisfy the largest number of customers and users through omnichannel sales;-Guarantee the security of my customers and my store;-I have shifts as Duty Manager at my store and take responsibility for the operation of my unit;-Manage my stock, organize and manage inventory and report stock shrinkage;-Define and manage goals such as sales, margin and profit, among other objectives; -Manage the achievement of these objectives;-Responsible for the Cycle to Work Scheme Project;- Workshop management; Show less Interact with customers, understand their needs, and provide them with personalized assistance, actively engage with customers, ask relevant questions, and offer appropriate recommendations based on their preferences, skill level, and goals.Meeting individual and team sales targets. This involves actively promoting products, upselling and cross-selling, and providing customers with the information they need to make informed purchasing decisions.Providing exceptional customer service is crucial in this role, being friendly, approachable, and attentive to customer needs. This includes addressing any concerns or issues that arise and ensuring a positive shopping experience.Assist in maintaining an organized and visually appealing store layout. This involves arranging products neatly, ensuring proper signage and labeling, and regularly restocking merchandise.Possess a strong passion for sports and have a good understanding of different sports disciplines, techniques, and rules. This knowledge will enable you to effectively guide customers and offer relevant advice.Strong communication skills are vital, interacting with customers, colleagues, and possibly even conducting product demonstrations or workshops. Being able to explain complex concepts in a clear and concise manner, listen actively, and provide accurate information.Collaboration with other team members, including Sports Leaders and other Sports Advisors, is important for a cohesive and efficient work environment. Show less

  • Department Manager

    Jun 2023 - Jul 2024

  • Sports Advisor

    Apr 2023 - May 2023
• 

  Uber

  Aug 2024 - now

  Business Development Specialist