Chance Landreth

Experience

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  Kroger

  Jun 2009 - Oct 2010

  Sales Supervisor

  Supervised up to 12 front end employees and provided customer service functions to patrons. Led training and development of new employees to ensure company policies were met. Scheduled employees to maximize customer experience.

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  Indiana Grand Casino

  Oct 2010 - Jun 2011

  Emergency Medical Technician/Security Officer

  Performed emergency medical and trauma care to casino patrons and employees. Assessed patient complaints and applied proper emergency aid. Served an average of 5 patients daily and performed lifesaving CPR on 1 cardiac arrest patient.Secured casino property spanning over 6 acres and ensured the safety of an average of 1,000 patrons and employees. Utilized investigative techniques to determine if infractions of casino policy occurred. Coordinated with the Surveillance Department in the apprehension of suspects who committed infractions or crimes. Provided customer service to patrons for a wide range of issues. Show less

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  Indiana Department of Child Services

  Jun 2011 - Apr 2012

  Case Manager

  Assessed allegations of child abuse and neglect for 93 counties and 6M residents. Took reports via phone, fax and email. Interviewed reporters to gather pertinent data to determine if abuse or neglect occurred. Compiled detailed reports summarizing findings gathered by interviews, determined if abuse or neglect occurred and initiated investigations by county offices. Substantiated allegations by applying state regulatory guidance and laws.

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  United States Air Force

  Apr 2012 - now

  Manager, Airfield Operations

  Led 60-180 military and civilian Air Traffic Controllers, Airfield Managers and Air Traffic Control and Landing Systems (ATCALS) maintenance technicians enabling over 50,000 annual airfield operations and 325,000 annual flight operations. Developed plans, policies and training guidelines to ensure safe and efficient airfield and air traffic operations. Subject Matter Expert for effective use of over $25M in airfield operations assets. Oversaw planning and phasing of $38M in airfield construction projects and ensured safety standards and timelines were met.Liaised with senior Air Force, Navy, Army, Marine Corps and Federal Aviation Administration leadership. Ensured customer needs were met and resolved conflicts of interest. Oversaw $500K annual maintenance budget to ensure airfield facilities met Headquarters safety and operating standards. Show less