Diana D'Amato

Experience

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  Randolph-Macon College

  Jan 2010 - Jan 2012

  Editorial and Research Assitant

   Assisted Professor M. Thomas Inge in collecting and organizing various articles for manuscripts Copy edited over fifty articles and an introduction for M. Thomas Inge’s 414 page manuscript about William Faulkner Copy edited and compiled selected essays for M. Thomas Inge’s Walt Disney and the Art of Adaptation Created an index for Will Eisner: Conversations

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  Alpha Delta Gamma National Fraternity

  Nov 2010 - Nov 2011

  Vice President Member Development
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  All Nurses Care, Inc.

  Mar 2016 - Sept 2016

  Office Assistant

   Maintained and organized employee and client files Receptionist and general office duties Prescreened applicants and oversaw full application process Completed reference and licensing checks Performed searches at the OIG Exclusions Database online Provided support for office administrator and owners  Coordinated monthly employee education requirements  Participated in marketing events  Managed employee and client online databases while upholding HIPAA regulations Show less

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  Trinity Mental Health Service, LLC

  Feb 2017 - Mar 2018

  Administrative Assistant

   Scheduled over 400 active patients and continuing education meetings for the latest medications Answered phones, returned patients’ calls, and recorded messages Organized and maintained patient files Personal assistant to Dr. Louis Duchin when needed Created and maintained multiple databases Triaged crisis calls Tracked patient census statistics Responsible for urinalysis reports (recording and reporting) Collected and recorded patients’ payments General office duties Upheld HIPAA regulations Show less

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  Such a Tease Magazine

  Sept 2017 - Sept 2018

  Editorial and Writing Intern

  • Wrote and published 2-3 articles per month about a variety of issues for the "Dating" section• Edited various articles on a weekly basis via Wordpress

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  Home Care Delivered

  Apr 2018 - May 2019

  Customer Service Representative

  • Communicated with customers in a professional, compassionate manner.• Performed all duties in full compliance with all federal and state statutes, regulations and policies, CHAP requirements & policies, and HCD's Compliance Program & Standards; including but not limited to; maintaining strict confidentiality and privacy of patients' protected health information (as defined by HIPPA) in accordance with HIPPA regulations.• Cooperated with internal and external investigations, reviews and audits. Engaged in good faith reporting of compliance concerns. Participated in annual and ad hoc compliance training.• Properly documented and notated all orders worked with actions taken and other pertinent information.• Met & maintained department productivity standards as communicated by the Customer Service Management team.• Maintained acceptable QA Standards on calls as measured by Customer Service Leadership and QA Department.• Performed all other various duties as assigned. Show less

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  Virginia Museum of Fine Arts

  Oct 2019 - Jun 2020

  Gallery Associate

  • Monitored assigned galleries and exhibits.• Informed patrons of gallery guidelines and answered any questions in a friendly, positive manner.• Communicated closing times and provided directions to visitors.• Reported incidents to supervisors quickly and coordinated with security staff in the event of an emergency.

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  Creative Goods Merchandise

  Nov 2019 - Dec 2019

  Seasonal Sales Associate

  • Engaged with theater patrons and aided their purchasing needs. • Processed all merchandise transactions and followed all cash handling procedures.• Received, processed, and replenished merchandise inventory.• Maintained ongoing working knowledge of products and prices.

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  Virginia Museum of Fine Arts

  Sept 2020 - now

  • Continued management of the HR General Requests inbox, completed all COVID-19 contact tracing, and regularly published staff-wide emails for pandemic health and safety.• Completed, logged, and filed all transactions made using the assigned Small Purchases Credit Card for purchases made by the Human Resources department.• Collected performance evaluations for salaried employees, updated data into an organized spreadsheet, and added their statuses into the Microsoft Access database.• Aided CDO Patrick Patrong in scheduling meetings, collecting demographic data, and any other tasks for the EDIA initiative. Show less • Contacted employees of all levels in a timely manner to inform them of COVID-19 protocols and implement Contact Tracing to stop any potential spread of illness.• Maintained database of those who required PCR or Antigen testing and obtained subsequent test results for Human Resources records.• Coordinated with BetterMed to request appointments for employees, resolve billing issues, and report patient difficulties.• Fulfilled any tasks assigned to aid the Human Resources department, including attending job fairs, conducting reference checks, and creating spreadsheets for presentation. • Helped host, organize, and schedule vaccination clinics with Bremo Pharmacy regularly to allow COVID-19 booster shots to be easily available to employees. Show less

  • Administrative Coordinator

    Mar 2024 - now

  • Assistant to the Chief Diversity Officer

    Oct 2021 - Mar 2024

  • Vaccination Response Coordinator

    Jan 2021 - Mar 2024

  • Visitor Experience Specialist

    Sept 2020 - Oct 2021