Allison Barnes

Experience

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  Paterson Adult School of Continuing Education - Paterson Public Scools

  Oct 2011 - Dec 2014

  Adult Education / Language Arts Instructor

  BSI teacher for Adult Basic Education (ABE) and High School Equivalency programs, in addition to the ABE portion of the government-funded Workforce Learning Link. Created dynamic and involved lesson plans to give skills and strategies necessary for success on the High School Equivalency Exam (GED).Taught all five core subjects - Math (from basic to geometry), Language Arts: Reading, Social Studies, Science, and Language Arts: Writing.

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  TD

  Dec 2014 - Apr 2020

  AVP RCS Merchant Trainer

  -Assigned TD's private label credit card partner accounts and worked alongside corporate teams to create/edit customized training decks for annual training-Visited nationwide partners at corporate/store levels and made updates to training content/provided feedback to identify process gaps and help determine appropriate changes/improvements based on these gaps -Helped create annual training materials for all partners, and worked to onboard new partners from the ground up based on specific needs -Attended corporate events and meetings to deliver training and provide townhall Q&A sessions-Led in-person training sessions for small and/or large groups (including presentations at annual summits for all upper management and C levels)-Work on partner accounts entailed multitasking and prioritization skills including: structuring specific time frames for training, building and constantly developing training content, visiting partner locations for corporate or store visits, ensuring training is completed once every fiscal year, and providing partner specific feedback to each account executive at the conclusion of training or store visits-Worked alongside the account executive to create relevant content, follow-up on any issues or questions, and continue building positive relationships between TD RCS and our partners-Compiled comprehensive store visit/training reports and notes for feedback to explain the specific needs on a store and Partner level Show less

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  Inspire Brands

  Apr 2020 - now

  Facilitates in-person and virtual learning experiences using effective adult learning principles.Leads all Learning activities for new rollouts including People Initiatives, guest service improvements, technology, and new products.Supports and serves as the Learning Team lead for cross-functional workstream projects throughout Inspire.Builds relationships to influence change and adoption of optional brand resources within the Franchisee community.Partners with Business Consultants and Franchisee Operations Directors within the Brand to determine areas of opportunity within Franchisee networks to provide individualized training/development strategies. Worked as Project Manager for relaunch of the Dunkin’ Career Site, still serving on this project team to help with enhancements to keep content relevant Show less -Supported key brand initiatives including Hot Coffee Relaunch, new product readiness (through in-store visits and reporting), strategies for hiring/creating HR systems in Franchisee networks-Delivered 116 virtual training sessions on the new Dunkin' back of house system RSVP/CrunchTime, which included presentations and real-time demos in test system environments with time for live practice and Q&A-Built relationships with internal team members and Franchisees (while onboarding during the major COVID shutdown)-Supported Franchisees with territories spanning New Jersey, Staten Island, Hudson Valley, NY, and certain areas of CT with ad hoc requests and specialized training sessions Show less

  • Learning and Deployment Manager supporting Dunkin’ and Baskin

    Nov 2021 - now

  • Dunkin’ Field Learning Manager

    Apr 2020 - Nov 2021