
Anasia Wasfy

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About me
Customer Service and sales Officer at Arab African International Bank.
Education

Faculty of Commerce and Business Administration, Helwan University
2008 - 2013Bachelor's degree Accounting
Pyramids Language School
1995 - 2008
Experience

Rameda Pharmaceuticals
Sept 2013 - May 2015After being an administrative assistant for the Pharmaceutical director for a year, I was promoted to the position of office manager for the CEO. Responsibilities included setting up meetings, handling appointments, trip scheduling tasks and details such as visa, flight, hotels and accommodation. I also planned and handled a business trip for more than 300 people. Responsibilities included following up with the marketing team and handling tasks such as setting up meetings, handling appointments, scheduling business trips, planning for meeting agendas as well as handling and responding to emails.
Office Manager for the CEO
Sept 2014 - May 2015Administrative Assistant to Pharmaceutical Director
Sept 2013 - Sept 2014

Arab African International Bank
May 2015 - May 2020Customer Service OfficerI have been a customer service and sales representative for more than two years at two different branches of the same bank in Cairo. Responsibilities included opening and setting up clients’ bank accounts, handling debit and credit cards, cheques, customers’ inquiries as well as concerns regarding loans and overdrafts, in addition to handling customers’ requests for internal and external transfers. I also handled letters of credit and letters of guarantees, draft cheques, as well as payroll deals, mutual funds and customer deposits. Show less
Licenses & Certifications

Business Ethics Course
German-Arab Chamber of Industry and Commerce ( AHK)
Cheque Rules Course
German Arab Chamber of Industry and Commerce
Compliance Course
German-Arab Chamber of Industry and Commerce ( AHK)
Credit Course
The German Arab Chamber of Industry and Commerce
FATCA Course
AAIB Premises
Financial Accounting Course
German-Arab Chamber of Industry and Commerce ( AHK)
Financial Statement Course
Talent Development
Office Management Skills Course
Egyptian Banking Institution
Operational Risk Course
German-Arab Chamber of Industry and Commerce ( AHK)
Principles of Investment Course
German-Arab Chamber of Industry and Commerce
Quality Assurance Course
AAIB Premises
Quality Assurance Course
AAIB Premises.
Relationship Management Course
Quest
Sales Championship Course
Quest
Treasury Course
German-Arab Chamber of Industry and Commerce ( AHK)
Money Laundry
Global Academy
Forgery Course
Global Academy
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