Precious McCoy

Experience

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  Anderson Merchandisers

  Jan 2018 - Sept 2018

  Sales Associate

  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. • Developed community reputation through commitment to customer satisfaction and strong client relationships. • Leveraged sales expertise to promote products and capitalized on upsell opportunities.

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  OfficeMax

  Oct 2018 - Jun 2019

  Sales Associate Specialist

  •Greeted customers and helped with product questions, selections, and purchases including in-store ande-service transactions.• Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.• Worked closely with shift manager to solve problems and handle customer concerns.

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  Red Wing Shoe Co.

  Apr 2019 - Aug 2020

  Sales Floor Associate

  • Delivered a high level of assistance by locating products and checking store systems for merchandise at other sites. • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases. • Helped customers locate products and checked store system

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  Tucker dental

  Sept 2020 - Jan 2021

  Dental Assistant

  • Identifies, reports and documents (x amount) system discrepancies on (database or system that you use). • Meets and maintains production standards, counts and inquiry response turnaround. • Liaise with dental laboratories, supply companies and other organizations as required.

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  Delta Dental Ins.

  Jun 2021 - now

  Customer Service Representative

  • Responds to basic telephone, electronic, written inquiries from dental or vision professionals, groups, subscribers and brokers or customers. • Expediently accesses reference materials to analyze and determine appropriate responses to telephone, electronic and written inquiries. • Meets and maintains production standards, counts and inquiry response turnaround.