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Umar Rashid

Umar Rashid

Desktop Support Engineer L2

Followers of Umar Rashid77 followers
location of Umar RashidRoorkee, Uttarakhand, India

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  • Timeline

  • About me

    Experienced IT Supervisor with a strong background in Hardware Management, Server Administration, and Networking. Skilled in Automation and proficient in a wide range of Cloud tools.

  • Education

    • Govt. Degree College Boys Baramulla, Kashmir

      2017 - 2022
      Bachelor of Arts - BA Economics and Computer Applications 6.52

    • Indian Institute of Technology, Roorkee

      2023 - 2024
      Executive PG in Cloud Computing & DevOps Cloud Engineering

      Extensive knowledge of cloud services including EC2, S3, ELB, Auto Scaling, ALB, NLB, GLB, Amazon RDS, Redshift, DynamoDB, and more. Strong understanding of cloud networking concepts such as VPCs, subnets, and security groups. Experienced with Infrastructure as Code (IaC) tools like Terraform and CloudFormation, and skilled in containerization technologies like Docker along with container orchestration using Kubernetes.Proficient in version control systems like Git, and experienced in… Show more Extensive knowledge of cloud services including EC2, S3, ELB, Auto Scaling, ALB, NLB, GLB, Amazon RDS, Redshift, DynamoDB, and more. Strong understanding of cloud networking concepts such as VPCs, subnets, and security groups. Experienced with Infrastructure as Code (IaC) tools like Terraform and CloudFormation, and skilled in containerization technologies like Docker along with container orchestration using Kubernetes.Proficient in version control systems like Git, and experienced in implementing CI/CD pipelines for seamless integration and deployment. Adept with configuration management tools such as Ansible and automation tools like Jenkins. Familiar with monitoring and logging tools like ELK, and capable of automating tasks using scripting languages such as YAML and HCL/TCL. Show less

  • Experience

    • RENOVISION AUTOMATION SERVICES PVT.LTD

      Oct 2022 - Aug 2024
      Desktop Support Engineer L2

      Managed and maintained a wide range of equipment, including Laptops, Desktops, Switches, and other IT peripherals.Deployed and managed Azure Active Directory to streamline user access and implement secure identity management across the organization.Managed Office 365 environments, including installation, configuration, and administration of Exchange Online, SharePoint, and Teams for streamlined collaboration.Implemented encryption protocols for assets, ensuring compliance with security best practices and regulations.Monitored and optimized network performance addressing issues related to bandwidth latency and downtime. Show less

    • Cinépolis India

      Aug 2024 - now
      Information Technology Supervisor

      IT Hardware management like Application Servers, Servers, Projectors, Sound Systems, POS systems, Desktops, Kiosks, Printers, LCD screens Server Room & Network Infrastructure.Implemented automated workflows for managing cinema operations, leveraging scripting and cloud-based tools to enhance efficiency and reduce manual tasks.Designed and managed CI/CD pipelines to streamline updates for Theatre Management Systems (TMS) and Library Management Systems (LMS), ensuring seamless integration anddeployment.Monitor server and network infrastructure, including Cisco routers and switches, optimizing performance and scalability.Utilized cloud platforms to enhance system reliability, incorporating scalable solutions for digital content delivery and failover mechanisms.Set up proactive monitoring and alerting systems to ensure high availability and fast resolution of issues across critical IT infrastructure. Show less

  • Licenses & Certifications