Forrest Swims

CoStar Gold Trey Worley, Sr. Vice President, Mortgage Banker Finance Nov 2018 Forrest has been instrumental this year as a partner to our LOB. His job responsibilities havechanged and he has been able to take on additional responsibility and serve as the primarybackup to his manager when they are out of the office. In this role, he has provided high levels ofcustomer service by assisting customers and relationship managers on a daily basis. Our hightouch business requires this attention to detail and excellence. We are grateful for Forrest andhis… Show more Forrest has been instrumental this year as a partner to our LOB. His job responsibilities havechanged and he has been able to take on additional responsibility and serve as the primarybackup to his manager when they are out of the office. In this role, he has provided high levels ofcustomer service by assisting customers and relationship managers on a daily basis. Our hightouch business requires this attention to detail and excellence. We are grateful for Forrest andhis commitment to our customers and team. Show less

CoStar Platinum Denise Collaku, VP & LeeAnn Terry, VP Jun 2018 You are being recognized for your contributions and hard work of supporting the Mortgage Warehouse shipping function over the past several weeks. You have done a tremendous job at goingabove and beyond to support the processor functions, shipping functions, customer service escalations,and account balancing while still preforming your daily job responsibilities. In addition, your contributions to the Mortgage Warehouse Service Catalog were very impactful in completing thisstep of… Show more You are being recognized for your contributions and hard work of supporting the Mortgage Warehouse shipping function over the past several weeks. You have done a tremendous job at goingabove and beyond to support the processor functions, shipping functions, customer service escalations,and account balancing while still preforming your daily job responsibilities. In addition, your contributions to the Mortgage Warehouse Service Catalog were very impactful in completing thisstep of the Mortgage Warehouse Customer Service initiative. Your efforts and hard work aregreatly appreciated. From: Denise Collaku and LeeAnn Terry Show less

CoStar Silver LeeAnn Terry, Vice President, Mortgage Warehouse Services Apr 2018 Forrest Swims is being recognized for his contributions with the implementation of the MortgageWarehouse collateral being pledged to the FHLB. He served as the primary resource for all customer,Relationship Manager and Investor questions regarding updates to the wire instructions.He provided replacement Bailee Letter to all customers which were frequently requested, heworked with customers and Investors to complete all necessary forms and ensure that all wire… Show more Forrest Swims is being recognized for his contributions with the implementation of the MortgageWarehouse collateral being pledged to the FHLB. He served as the primary resource for all customer,Relationship Manager and Investor questions regarding updates to the wire instructions.He provided replacement Bailee Letter to all customers which were frequently requested, heworked with customers and Investors to complete all necessary forms and ensure that all wire instructionswere updated appropriately. In addition, he worked additional hours to assist withpulling and reviewing documents for the FHLB audit that was conducted on 4-5-18. Forrest's effortshave been a big help to the success of the FHLB implementation and audit. Show less

CoStar Silver Trey Worley, Sr. Vice President, Mortgage Banker Finance Nov 2017 Forrest Swims has done an exceptional job at supporting the Mortgage Warehouse Operations team. He consistently exemplifies a very high level of customer service excellence. He responds to his customers timely and sees all matters from start to finish. He regularly receives recognition and appreciation from customers, one example includes: “Forrest, I want to thank you so very much for assisting us in our customer’s transaction(s). It’s been a stressful few days here and your willingness to… Show more Forrest Swims has done an exceptional job at supporting the Mortgage Warehouse Operations team. He consistently exemplifies a very high level of customer service excellence. He responds to his customers timely and sees all matters from start to finish. He regularly receives recognition and appreciation from customers, one example includes: “Forrest, I want to thank you so very much for assisting us in our customer’s transaction(s). It’s been a stressful few days here and your willingness to delay your lunch, and attention to the detail, and not to mention your pleasantries….you have no idea the icing you put on the cake today. I can honestly say, we are lucky to have you….” Show less

CoStar Gold LeeAnn Terry, Vice President, Mortgage Warehouse Services Sep 2017 Forrest is being recognized for his excellence in customer service. One of our long-time customer's experienced a disruption in business , Forrest stepped up and took the initiative to help them during their time of need. The customer was so grateful that she sent the following message to Forrest and their Relationship Manager, "Forrest, I wanted to reach out to you and thank you again for your assistance yesterday while Ross Mortgage was “incapacitated” You stepped up and beyond the usual and… Show more Forrest is being recognized for his excellence in customer service. One of our long-time customer's experienced a disruption in business , Forrest stepped up and took the initiative to help them during their time of need. The customer was so grateful that she sent the following message to Forrest and their Relationship Manager, "Forrest, I wanted to reach out to you and thank you again for your assistance yesterday while Ross Mortgage was “incapacitated” You stepped up and beyond the usual and really helped a girl out. Not only did you assist throughout the day, but the courtesy call at the end to confirm we were all set and if I needed anything further was the icing on the cake. I can’t express it enough just how wonderful it is working with you and I thoroughly enjoy the relationship we have developed. Again thanks buddy!!!!!" Forrest continuously receives glowing praise from his customers and RMs for always being pleasant, quick to respond and always willing to help. Show less

Top 20 Producer Brent Michael Wilson, Regional Vice President Aug 2015 20th Top Producer (Out of all Developmental Purchase Regions, 269 Bankers)

MVP Anthony Deneau, Director of Mortgage Banking May 2015

Top 10 Producer Brent Michael Wilson, Regional Vice President May 2015 9th Top Producer (Out of single Purchase Region, 60+ Bankers)