Kaitlin Ballard

Experience

• 

  North Central College

  Jan 2011 - Jan 2012

  Orientation Team Leader

  • Assessed, evaluated, and modified plans for Orientation programs including Welcome Week, Summer Orientation Sessions, Winter Transfer Fair, and Graduate Orientation• Developed and implemented recruitment strategies for student Orientation Staff• Assisted in recruitment and selection by reviewing resumes and performing group as well as individual interviews for 75 Orientation Staff applicants • Adapted and presented training sessions for student staff regarding advising, confidence in leading, and dealing with different populations • Interacted with several constituents including incoming first year, transfer and graduate students, as well as parents, staff, faculty and current student leaders• Contracted with agencies for speakers and social events Show less

• 

  Illinois Wesleyan University

  Jul 2012 - Jun 2015

  • Manage 149 bed residence hall for first year students and 127 bed hall for upper division students• Supervise eight Resident Assistants, two Residential Community Advisors and indirectly supervise 20 Desk Aides• Coordinate and implement Selection processes for Resident Assistants, Desk Aides, Multicultural and Sustainability Educators• Facilitate department wide Recognition efforts, including Awards Nights and Appreciation Days• Serve in departmental on-call rotation, supporting Resident Assistants and responding to crisis situations• Create and implement campus wide programming initiatives for first year students, including a Wacky Cash incentive program• Utilize Adirondack Housing Management System to track keys, damage, policy violations and occupancy• Collaborate with maintenance and custodial staff to communicate repairs, cleaning, and damage• Advise two hall governments and manage both building’s annual hall programming budgets Show less • Manage operations for a traditional residence hall which accommodates 124 first year studentso Supervise staff of four First Year Resident Advisors, one Residential Community Advisor and indirectly supervise seven Desk Aideso Manage an annual hall budget of approximately $1,800o Advise Dolan Hall Governmento Meet with students regarding alleged residence hall policy violations, develop and emphasize community expectationso Utilize Adirondack Housing Management System to track keys, damage, policy violations and occupancyo Collaborate with maintenance and custodial staff to communicate repairs, cleaning, and damage• Recruit, train and supervise nine work study students who promote and educate on multiculturalism in the residence hallso Design monthly programming curriculum aimed at providing a targeted learning experience for the residential communityo Provide resources and supportive leadership for programming and educational initiatives • Serve in the Resident Director on-call rotation, supporting Resident Assistants and responding to crisis situations• Organize and facilitate DiversiTEAs: professional development opportunities for student staff focused on developing a multicultural competency• Create and implement programming initiatives for first year students including Titan Takedown, Homecoming and a Wacky Cash incentive program• Coordinate recruitment efforts and student staff selection processes Show less

  • Residence Director

    Jun 2014 - Jun 2015

  • Graduate Residence Director

    Jul 2012 - Jun 2014
• 

  Campus Living Villages

  Jun 2013 - Aug 2013

  Resident Director | ACUHO-I Intern

  • Participated in training and supervision of four resident assistants regarding duty protocol, programming, and building issues• Served as the conduct hearing officer for residents involved in alleged policy violations• Managed operations for a 150 person civility themed apartment style residence hall • Communicated building needs and issues with campus partners, such as business operations, maintenance, security, housekeeping, property manager, outside vendors, and tenants

• 

  Illinois State University Career Center

  Aug 2013 - Dec 2013

  Career Center Intern

  • Conducted one on one resume critiques with current students• Assisted with implementation of career and internship fairs• Created resource for marketing study abroad experience on a resume and interviews• Coordinated with employers to organize mock interview events for six undergraduate classes • Created Career Action Guide for use with students

• 

  North Central College

  Jun 2015 - now

  • Sustainability Coordinator

    Nov 2019 - now

  • Assistant Director of Conference Services & Camps

    Jun 2015 - Aug 2022