Amit Dube

Experience

• 

  Holiday Inn Jaipur

  Jun 2000 - Feb 2002

  Senior Duty Manager

  Managing Operations at Holiday Inn Jaipur, Hotel Sales ( Room and F&B ), Promoted as Sr Duty Manager in Front Office Operations.

• 

  GENPACT LLC

  Jan 2002 - Jan 2007

  Operations Manager
• 

  GENPACT

  Feb 2007 - Aug 2011

  Hiring Leader for Regions- Handling hiring delivery from North South, East and Central India. Hiring Site leader for Dehradun site. Dehradun being a site to deliver for domestic buisness. Primarily doing volume hiring for Dehradun.Campus management : Handling campus hiring for Genpact All India.Leading the New Initiative Channel- Hiring from Soscial Media such as Facebook, twitter etc.Relationship management with NIPE for Hiring. ( A Subsidary of NIIT ) Managing the Acounts receivable, analyst support and Supply chain support teams for business GE Health care

  • Hiring Lead India - Alternate channels

    Aug 2010 - Aug 2011

  • Service Delivery Lead

    Feb 2007 - Jul 2010
• 

  GENPACT

  Aug 2012 - Jun 2013

  Assistant Vice President - Corporate Hiring

  Hiring Leader for Regions- Handling hiring delivery from North South, East and Central India. Hiring Site leader for Dehradun site. Dehradun being a site to deliver for domestic buisness. Primarily doing volume hiring for Dehradun.Campus management : Handling campus hiring for Genpact All India.Leading the New Initiative Channel- Hiring from Soscial Media such as Facebook, twitter etc.Relationship management with NIPE for Hiring. ( A Subsidary of NIIT )

• 

  IBM

  Jun 2013 - now

  Client partner and a trusted advisor for a global client. Supporting Delivery, Gen AI led transformation and account responsibilities.Also Center leader to NCR managing multiple F&A global contracts and large teams across locations. Responsible for Delivery and transformation for multiple accounts across geographies in the F&A space. Also assisting Sales team in identifying transformation and growth opportunities for our growing businesses. Client partner and a trusted advisor for a German based global client. Supporting Delivery, transformation and the P&L of the account. Heading the F&A and RCM delivery of the IBM CPS NCR centre. With a span of 1400+ people and 12 + Accounts. Handling end to end Order to cash O2C / Revenue Cycle Management RCM operations in F&A domain for a Healthcare Giant. Responsible for Order to cash Operations for a telecom Giant. Based out of EMEA and APAC regions.Transformation of the account by using transformation tools and lean six sigma to bring in productivity for the client.Overall Financial management for the Account.

  • Client Partner, Global Delivery & Centre Leader BPO NCR

    Feb 2023 - now

  • Associate Director - Service Delivery Leader BPOD

    Apr 2020 - Feb 2023

  • Project Executive

    Mar 2018 - Apr 2020

  • NCR Client Innovation Centre Leader Cognitive Process Services

    Oct 2017 - Mar 2018

  • Global Delivery Project Executive

    Oct 2015 - Sept 2017

  • Delivery Project Executive

    Jun 2013 - Sept 2015