Pascal H. Bernhard

Experience

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  Shaver Construction Inc.

  Aug 2002 - Jul 2003

  Management Assistant

  - Planned and managed schedule of executives- Corresponded with clients and suppliers for project execution

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  Social Science Research Institute Berlin (WZB)

  Apr 2005 - Jul 2005

  Student Intern

  - Teaching assignment to prepare students for lecture exams.- Explained economic theories using Germany's labor market as example.- Lectured on statements of labor market theories and their consequences for labot market policies.

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  American Chamber of Commerce in France

  Jul 2008 - Aug 2010

  Assistant Policy Advisor Europe

  - Provided market surveys as preparation for international joint ventures (infrastructure & utilities).- Examined EU regulation on infrastructure.- Supported clients in contacting administration authorities in French language.- Assisted clients by contacting potential French and German partners for joint ventures.- Prepared press releases on current political and economic issues in France and EU.- Assisted in organizing public events and work schedule management.

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  Jean Monnet Centre for Excellence

  Oct 2010 - Mar 2011

  Intern

  - Edited country reports on Mediterranean economies for GO-EuroMed study.- Prepared presentations of research results for conferences.- Supported research and teaching activities by data processing.

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  SCI Verkehr GmbH

  Jun 2011 - May 2013

  Student Trainee

  - Analyzed EU regulation on the railways sector.- Conducted competition assessment on behalf of clients for product strategy.- Researched data for market studies on the railways sector (passenger & freight traffic, rolling stock market). - Evaluated company reports.- Contributed articles to market studies.- Liaised with clients in English and French.- Evaluated press information for industry newsletter.

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  Free University Berlin

  Oct 2014 - Jul 2016

  Coach for Students

  - Coached and advised students with motivational problems.- Prepared and implement program for promoting academic talents.- Conducted workshops on work organization and scientific research methods.

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  German-Polish Chamber of Commerce

  May 2016 - Oct 2017

  Workshop Organization & Consulting

  - lead courses on EU energy market as part of the Young Energy Europe program- provided consulting to companies on German-Polish business cooperation in the energy sector- facilitated networking between Polish and German business leaders

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  Selbständig

  Aug 2016 - Nov 2017

  Systemic Business-Coach

  - Handle personal coaching on work-related topics and career choices.- Analyze social and professional systems of clients.- Coach systemically to develop team-leading skills.- Activate innovative thinking and development potential during change processes.- Built up own client network from scratch.

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  Shell

  Dec 2017 - Apr 2019

  Operations Analyst

  - facilitated transfer of ERP processes from Hamburg & Rotterdam to SSC Krakow- in parallel analyzed operations activities with Continuous Improvement framework for increasing efficiency- initiated internal and external stakeholder management for actively driving Continuous Improvement

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  Cognizant Technologies

  May 2019 - Aug 2022

  Role in Learning & Development (60%):- Initiated and implemented training projects using Design-Thinking methodologies to address skill gaps- Conducted global skill assessments and coordinated training programs across APAC, EMEA, and LATAM regions- Developed online learning journeys matching remote working environment- Streamlined onboarding processes and enhanced training outcomes through KPI-driven evaluationsRole in Operations (40%):- Manage and developed team of 7 product experts for Google Search Central support forum- Supported expansion of service delivery for business clients and improvement of satisfaction rate (>70%)- Set up communication procedures and task distribution for remote working team at APAC, EMEA and LATAM locations- Defined processes, roles and SLAs for new outsourcing project of key client Show less

  • Learning & Development Specialist / Community-Manager B2B

    Jan 2020 - Aug 2022

  • Senior Business Operations Analyst

    May 2019 - Dec 2019
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  ID Logistics

  Aug 2022 - now

  Manager Training & Development / Datenschutzkoordinator

  Manager Training & Development- Built and managed a corporate learning academy for 1,500 employees,integrating online and blended learning- Introduced career path frameworks, enhancing employee retention andsuccession planning- Implemented a 360-degree feedback system to align development initiativeswith organizational needs- Evaluate training e!ectiveness using performance KPIs and HR healthmetrics- Standardized team lead trainings Germany-wide across 9 warehouse locationsData Protection Coordinator- Advise on GDPR compliance for new projects and processes involving personal data- Rolled out data protection guidelines and TOMs for company processes (IT projects, recruiting, HR administration, etc.)- Support the external data protection officer in identifying and eliminating weaknesses regarding data protection- Lead operational preparation and implementation of regular controls and audits regarding GDPR compliance Show less