Katherine Norris

Experience

• 

  Hampshire County Council

  Feb 2009 - Jan 2025

  • Developed and implemented change strategies for key department programmes to drive sustainable continuous improvement culture.• Collaborated with senior leadership team to apply improved ways of working, enhancing department efficiency.• Shaped the services systems and technology programme of work.• Shaped and implemented improvements to Service level governance.• Provided programme management consultancy and expertise to priority programmes including construction and land development working with cross functional teams. Show less • Collaborated with department management team to develop and implement strategies for effective and sustainable change in Adult's Health and Care.• Led cross-functional teams to streamline processes and improve service delivery, resulting in increased efficiency, cashable savings and client satisfaction.• Implemented data-driven decision-making processes to drive transformation initiatives and achieve measurable outcomes.• Department lead working with consultants to deliver a suite of Digital Tools. Shaped and delivered the procurement of a new department system replacement, Led a department change programme, implementing improved operating models, governance and improved ways of working. Show less

  • Programme Manager, Property Services

    Apr 2020 - Jan 2025

  • Transformation Manager, Adult's Health and Care

    Jan 2016 - Apr 2020

  • Senior Projects/Programme Manager, Adult's Health and Care

    Feb 2009 - Jan 2016