Asif Iqbal

Experience

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  HSBC Retail Banking and Wealth Management

  Oct 2008 - now

  Currently working as Assistant Manager-Platform services and teller supervisor at HSBC Saltlake branch . I supervise and control the cash/ monetary instruments movement in the branch. I am responsible to handle all customer requests/complaints and escalations in the branch. My job role also includes transaction monitoring of customers in line with the Anti Money Laundering policy of the Bank.I handle all kinds of customer queries and complaints of walk-in customers as well as queries of customers received through alternate channels like emails, phone calls etc. I manage the branch lobby and ensure that the customers waiting time is minimized.I am also responsible to cross-sell various banking products and source new accounts and loans as well. Show less • Currently working as Assistant Manager-Platform services and teller supervisor at HSBC Saltlake branch . • I supervise and control the cash/ monetary instruments movement in the branch. • My job role also includes transaction monitoring of customers in line with the Anti Money Laundering policy of the Bank.• Efficiently managing the overall banking operations and monitoring branch coordination while promptly satisfying customer queries & complaints. • Responsible for ensuring smooth and complete Audit maintenance of records of branch; ensuring compliance with the local regulatory laws of each financial transactions on behalf of the clients and avoid legal implication on the Bank and client/entity. Show less

  • Assistant Manager-Platform service, Teller supervisor

    Dec 2011 - now

  • Assistant Manager; Platform service and Teller supervisor

    Oct 2008 - now
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  Axis Bank

  Jun 2018 - now

  NRI Manager
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  IndusInd Bank

  Apr 2021 - now

  Senior NRI Relation Manager