Jane Li

Experience

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  First Light Academy of Finance and Management

  Mar 2009 - Dec 2013

  Curriculum Development Manager

  - Supported projects on the topics of key performance and competency models development, curriculum system development and content design, for a number of core positions in banks, including branch relationship manager, client consultant, branch manager, private banking relationship manager, internal trainer, etc.-Project manager and interpreter of First Light's yearly Global leadership camp, supported the project director organizing senior bankers in China to the United States to participate in summits, in-depth counterpart experience exchange on financial innovations in the business areas of consumer banking, Fin-tech, community banking, private banking and wealth management, etc. -Involved in establishing and maintaining long term relationship with the following banks and financial institutes: Umpqua Bank, ING Direct, Harris Bank, US Bank, East West Bank, Bank of Montreal, BNP Paribas Innovation Lab, First Portfolio, etc. Show less

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  First Light Consulting Co., Ltd

  Dec 2013 - Jun 2016

  Senior Consultant; Project Director

  I was key member of the learning and consulting teams working with our clients, and supported 20+ business transformation and practical performance improvement projects. Our projects covered a rang of topics, from mapping customer journey, marketing tactics, uplifting sales skills and service awareness, developing learning models/maps, curriculum and job aids, rewards & incentives, service culture management tools, etc.As senior consultant, my predominant activities including:- Identify new opportunities of learning and consulting solutions, and development them from start to closure(need assessment, content design, organization, implementation and follow-up).- Learning solution design, content development by selecting and using a variety of techniques.- Prepared project plan to meet objectives with established budget and timeline.- Developed recommendations and created detailed plans to implement the recommendations.- Ensured team's work meets quality assurance standards.- Identified project risks and appropriately addressed them.- Heavily involved in deliverables including data analysis, presentations and workshop design.- Leveraged knowledge of solutions and past experience to support sales pursuit and new business.- Supported team member development through formal and informal coaching & knowledge sharing.- Conducted market research, wrote white papers and featured articles. Show less

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  Amarlight Consulting Co., Ltd

  Jul 2016 - Aug 2018

  Partner and Director

  Amarlight was co-founded by Amarsoft(Stock symb.: 300380) and First Light Consulting Co., ltd in 2016.Amarlight aims to help financial institutions to transform to the customer-centric and data-driven business model, with integrated closed-loop solution from big data analyzing, customer insights, precise marketing tactics, campaign evaluation(ROI) to organizational learning solutions.As partner and director of consulting sector, I led and supported multiple learning and consulting projects for financial clients among the state-owned banks, joint-stock banks, city and rural commercial banks. My predominant activities including:- Develop and maintain client relationship.- Effectively build and manage relationship with internal and external partners.- Products and solutions selling to executive/senior level of mid to large banks.- Quality management for learning and consulting projects, ensure the effectiveness and relevance. - Maintain a keen understanding of learning and training needs, development and best practice.- Good process management skills include design process/procedures to standardize routine works.- Learning models/maps design and content development align to business strategy and organizational change management. Show less

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  食亨科技 Shiheng Technology

  Aug 2018 - Jun 2020

  Head of Operation College

  Be in charge of the Operation College, building company learning culture, managing learning whole process, developing, design and delivering quality learning tools and programs to ensure business results.- Build competency models and training system from zero: building competency models and training system for key positions of online catering and new retail operation. Combine business needs and industry trend, guide team to develop, evaluate, maintain and improve training system that ensure employees are qualified for the assigned functions.- Knowledge Management: establish, organize and maintain an updated operation field knowledge and know-how wiki database. The content covers: platform rules and their application scenarios, system operation guidance, methodologies for each operation module (such as products, activities, customers, operations, data analysis), successful cases and best practices, etc.- Collaborate with function leaders and business partners planning, developing and implementing training programs to enhance staff performance in achieving the goals of the organization.- Working in collaboration with HR to provide leadership and soft skills training to build the leadership pipeline. Liaise and coordinate with internal and external parties in executing training initiatives for all levels of operation, sales and manager positions.Facilitate workshops to formulate solutions and action plans for key business issues.- Team Management: continue to enhance and expand operation college capability.- Integrate internal and external resources to provide field and online training and consulting service for clients to ensure their online and offline operation efficiency. Show less

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  Shanghai Horizon Construction Development Company

  Jun 2020 - now

  Director Of Training