Uriel Medina

Experience

• 

  Porto's Bakery & Cafe

  Apr 2019 - May 2021

  Busser
• 

  East Valley Community Health Center

  Jun 2021 - Dec 2021

  Community Health Worker

  • Amplify existing COVID-19 messaging and provide general education outreach• Vaccine safety, what it is, understanding rollout and timeline, description of the different vaccines, how to register when you’re eligible, actively registering eligible individuals in high need communities, accessing vaccine distribution sites, review of potential vaccine reactions, and aftercare guidance if a reaction occurs• How to access services including, but not limited to, social services, health insurance coverage, medical and behavioral health services, and availability of COVID-19 prevention services• Current directives, what’s open and not open, employee/employer requirements, and worker rights• The importance of contact tracing, How to respond if DPH calls you for contact tracing• Dispelling myths and conducting rumor control, including where to find accurate information and updates• Distributing reusable face coverings and small bottles of hand sanitizer to encourage ongoing vigilance and safety practices during vaccine rollout• Vaccine registration assistance and non-clinical staff support at Health Center locations, Points of Dispensing, and pop-up vaccination sites.• Links clients to needed services and facilitates access to community resources.• Advise clients and others regarding health care and other facilities available to them; assists patients in utilizing services; makes follow up contact when required.• Responsible for complying with HIPPA standards and observing strict patient confidentiality. Show less

• 

  Pathways of Hope

  Feb 2022 - Oct 2023

  Service Navigator

  • Taking on a caseload of 60 individuals/students • Assess housing barriers of individuals and students families experiencing homelessness to determine housing and service needs • Provide diversion efforts to support linking participant(s) to natural support system • Input participants into Homeless Management Information System (HMIS) and other databases accurately and in a timely manner • Collect participant documents and determine eligibility for financial assistance whether it be a one time assistance or on-going • Track and manage program activities, participant data and statistics • Connect participants to financial support including but not limited to security deposits and application fees, food/basic needs, medical linkage, car repairs, gift cards, miscellaneous fees, etc. • Create schedules and regularly meet with recipient participant(s), tracking progress toward goals in detailed case files with progress notes, and outcome evaluation • Implement a trauma-informed, strengths based and harm reduction plan to overcome barriers to obtain and retain housing • Make appropriate referrals to the participant needs/provide information and referrals for supplementary services • Facilitate direct food distributions • Receive food deliveries and referencing invoices, as needed • Oversee program volunteers Show less

• 

  Volunteers of America Los Angeles

  Nov 2023 - now

  Senior Case Manager

  - The Senior Case Manager II is the subject matter expert for the case management team- The Senior Case Manager II will mentor the team, and, as directed by the Program Coordinator, will arrange, coordinate, monitor, and ensure all delivered services by the case management team meet the needs of clients- Assist case managers in assessing and reassessing client/household needs, educating on program and community resource opportunities, developing relevant service plans, scheduling appointments, and providing necessary follow-up to ensure service plans are progressing on schedule and needs are adequately being addressed- A combination of administrative/office duties and field/outreach work- Conducts comprehensive screenings and assessments with clients to collect functional, environmental, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan- Develops support systems to meet client needs, coordinates and facilitates move-in activities, rental negotiations, and service referrals as required- Make home visits- Monitor case managers regularly to determine quality and effectiveness of services provided- Review cases with the Program Coordinator and Case Management Team- Conducts crisis intervention as necessary- Assists case managers by identifying and coordinating a variety of available services necessary for veterans and families to maintain/obtain self-sufficiency and family stabilization- Makes referrals to available VA/community providers for therapeutic, social, educational, and medical resources, as appropriate- Provides support to case managers, clients, and families through ongoing case conferencing, counseling, and advocacy- Conducts comprehensive file reviews and assessment of data collected to ensure all necessary documentation is collected by case managers for program services eligibility purposes- Assure all program assets and file documents are maintained and secure for all client records Show less