Haylee Manning

Experience

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  YMCA of Great Boston Pleasant Valley Camp

  Jun 2009 - Aug 2014

  Head Counselor

  •Teach a variety of camp activities such as swimming lessons and special lifeguarding courses•Lived with and supervised girls ages 8-15 in an overnight camp setting•Monitored safety at the waterfront as Assistant Waterfront Director•Facilitated discussion among feuding campers

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  The Heart Center of Metrowest

  Dec 2013 - Mar 2016

  Medical Billing Specialist

  •Helped maintained patient records and prepared reports•Billed patient's for healthcare visits

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  Boston Children's Hospital

  Mar 2016 - Dec 2020

  • Daily management of the Associate Chief Nurse Officer (ACNO) calendar and administrative support to the ACNO and other clinical leaders within Medicine Patient Services (MPS).• Coordinating activities and program related projects defined by the ACNO and/or MPS leadership team. • Participating and managing various aspects of the MPS clinical inquiry and quality improvement work delegated by the Clinical Inquiry Director or Quality Program Manager. • Preparing and assisting in the preparation of periodic reports, and data management related to quality improvement initiatives and budget related projects within MPS.• Assisting with written communication and promotional literature that promotes the work done within MPS.• Assisting in planning workshops, meetings or conferences; coordinating logistics, scheduling and participant communications.• Interacting and maintaining liaisons with all staff within MPS. Working together with all leadership staff to enhance program development within MPS but also support regulatory readiness when needed. Show less

  • Program Coordinator

    Feb 2018 - Dec 2020

  • Senior Patient Experience Rep

    Mar 2016 - Feb 2018
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  Mass General Brigham

  Dec 2020 - now

  •Provides support for Emergency Preparedness projects and initiatives. Supports the implementation and ongoing maintenance of the Hospital Incident Command System. Supports annual Hazard Vulnerability Analysis, ongoing training and exercise program, plan updates and other tasks. •Supports development and maintenance of the entity Emergency Operations Plans. Ensures that an updated version of the plans are available at least annually, and that the plans meet CMS, Joint Commission and other applicable standards. •Participates in processes to ensure accepted recommendations from incident and exercise critiques and/or ad hoc task forces are included in updated versions of plans and documents. Supports development of specialized plans on an as needed basis. •Works with MGB EP staff and other MGB institutions on joint projects benefiting the entity and MGB. Show less • Gather and manage patient data using EHR population registries and reporting tools• Develop a thorough understanding of workflows to provide optimal and coordinated health care for the Chronic Kidney Disease (CKD) patient population• Assist in the development, monitoring, and communication of key data to ensure that Mass General Brigham (MGB) achieves and maintains the best possible outcomes.• Collaborate with care teams to establish population-appropriate point of care processes• Monitor and correct population registries under the direction of providers and care teams within the practice.• Work with nephrology practices to manage patient care by monitoring data and coordinating outreach efforts• Generate and monitor reports from patient registries, outreaches to patients to schedule and coordinate necessary visits, facilitates patient referrals to services, provides patient education materials, and coordinates with clinicians and practice staff Show less

  • Program Manager

    Oct 2023 - now

  • Program Coordinator, Emergency Preparedness

    Nov 2021 - Oct 2023

  • Project Specialist, Specialty and Clinical Collaborations in Quality and Patient Experience

    Dec 2020 - Nov 2021