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Edy Dailami

Edy Dailami

Technical Support Engineer

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location of Edy DailamiJakarta, Jakarta, Indonesia

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  • Timeline

  • About me

    Senior Workplace Technology Administrator. at PT Jobstreet Indonesia

  • Education

    • CEP-CCIT FTUI

      2009 - 2011
      Associate's degree Information Technology

    • University of Indonesia

      2008 - 2011

    • Sekolah Tinggi Teknologi Informasi NIIT (I-Tech)

      2011 - 2012
      Bachelor's degree Management Information Systems and Services

  • Experience

    • Grand Spot Cipta Solusi

      Dec 2013 - Dec 2014
      Technical Support Engineer

      - JUNIOR DB Administrator CRM PT. AIG INDONESIA- Maintain Application and Report Error- IT SUPPORT

    • PT. Graha Karya Informasi

      Feb 2015 - Aug 2016
      IT SERVICE DESK

      - Installing and maintain Application- Monitoring and Provide any IT Needed - Troubleshoot Of IT Problem

    • PT. Mitra Buana Komputindo

      Sept 2016 - Nov 2016
      IT Helpdesk Coordinator

      -Operating Antivirus Software (Eset Antivirus)-Monitoring Activity Client-Project BRI

    • PT Jasa Teknologi Informasi

      Nov 2016 - Dec 2020
      System Engineer & Project Coordinator

      System Engineer & Project Coordinator. PT IBM-JTI (2016- 2020)Project PT MICHELIN Indonesia.-Manage IT/SI End User Equipment.-IT/SI Daily Operation as L2 Support.-Supervison and Manage IT/SI Vendor for Client.

    • SEEK

      Apr 2021 - now

      # Provide Level 2 Support to User# Provide Documentation for IT Asset, Knowledge Base and Training to User or Other Team.# VIP Support# Event Support# Maintain Vendor# Provide Service Dashboard for Team Member

      • Senior Technology Specialist

        Dec 2023 - now

      • Senior Workplace Technology Administrator. Jobstreet Indonesia

        Apr 2021 - Nov 2023

  • Licenses & Certifications