Erwin Larawan

Experience

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  Innodata XML

  Jun 2000 - Nov 2001

  Production Supervisor

  • Communicates directly with Production Scheduler on any conflicts with capacity availability, scheduled workload or parts/material shortages. • Introduces new methods/techniques to improve quality and/or efficiency. • Interfaces with all levels of Production, Engineering and Quality Assurance staff. • Responsible for the direction, coordination and evaluation of production personnel. Carries out leadership responsibilities in accordance to company policies, procedures, safety, and applicable laws.• Provides ongoing training to applicable staff to develop and encourage their technical and operational performance. • Ensures company standard practices and procedures are followed in connection with all Production department functions. Show less

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  CAP Tech Sales

  Dec 2001 - May 2002

  Adviser / Trainer

  • Teach proficiently to the people from different backgrounds in using computer systems.• Assemble, Maintain and Repair computers.• Monitors Sales Quota of every agent.

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  Sagay Computer Institute

  Jun 2002 - Mar 2004

  Instructor

  • Handled classes dealing with basic computer, keyboard, and Internet etc.• Tutored the basics of using design applications, computer-aided drafting etc.• Assigned projects for the students to deal with real-world constraints.• Planned a program of study to meet the individual needs, interests, and abilities.• Conducted Hardware & Networking classes; theory and practical.• Managed to supervise students' laboratory work and guided them.• Maintained student attendance records, grades, and other required records.• Strived to maintain and improve professional competence. Show less

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  Dominican College of Iloilo

  Jun 2004 - Mar 2005

  Instructor

  • Handled classes dealing with basic computer, keyboard, and Internet etc.• Tutored the basics of using design applications, computer-aided drafting etc.• Assigned projects for the students to deal with real-world constraints.• Planned a program of study to meet the individual needs, interests, and abilities.• Conducted Hardware & Networking classes; theory and practical.• Managed to supervise students' laboratory work and guided them.• Maintained student attendance records, grades, and other required records.• Strived to maintain and improve professional competence. Show less

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  Chane; Technology Inc.

  Apr 2005 - Sept 2005

  Software Solutions Engineer

  • Responsible for migration of extensive MS SQL 2000 database to MS SQL 2005 utilizing tables, queries, forms, reports, macros, modules, and VBA. • Troubleshoot and maintain existing MS SQL database for Sales Dept.• Troubleshoot and diagnose MS SQL’s, PC, and MS Windows related problems for in-house staff.• Successfully designed, managed and completed PETRON SMAC Card, GXS Loyalty Card and SM Advantage Card Programs.

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  Global Exchange Company

  Oct 2005 - Jul 2006

  Customer Application Support Consultant

  • Responsible for receiving and answering second level issues from ePLDT focusing on application performance, technicalities and database issues.• Work with a technical experts, software developers or client support team.• Perform additional research and/or testing of the software (contacting experts as necessary) in order to formulate answers to the user's questions and/or determine how to fix the problem. • Implement change request / enhancement for the improvement of system.• Conduct system health checks before and after deploying the new / enhance system.• Supervises the system development for proper integration of necessary / required system components. Show less

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  International Marketing Group, Inc.

  Aug 2006 - Feb 2007

  System and Network Administrator

  • Provided second & third line of support to customers calling in with technical problems related to Windows 2000/2003 servers and MS SQL 2000/2005 Server.• Provided support to over 1000 users in remote locations such as Barcelona, Hong Kong, Taiwan and Cebu. • Facilitated and oversaw work operations for the Net. Support team, with Net. Support technicians.• Supervised the provision of technical support across all departments in the company.

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  Comprehensive System Company

  Mar 2007 - Mar 2010

  Sr. Programmer

  • Positively designed, managed and completed A.I.S., H.I.S., Sales & Inventory System and Laboratory Automation for various Clinics and Hospitals in Kingdom of Saudi Arabia.• Efficiently designed, managed and implemented DB and Complex Scripts or Stored Procedures.• Facilitated and oversaw work operations for the App. Dep. Teams, with Tech. Support Staff.

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  First Gulf Company

  Jun 2010 - Feb 2022

  • Led and directed Information Technology department and optimized organization’s technology infrastructure.• Served as Technical Lead for planning and execution of projects to achieve business objectives through effective technology use.• Led efforts to define business requirements and technical functionality.• Manage and coordinate business-critical IT projects and facilitated process improvement.• Recruited, hired, and trained IT cross-functional teams consisting of Business Analyst and Support specialist. Show less Project Name : Saudi Broadcasting Authority, Riyadh, K.S.APosition : Broadcast IT Engineer• Provide and perform all information technology support for the station, and to assist with installation and setup of other digital broadcast systems. • Install, manage, and maintain servers and workstations with various Windows and Linux OS• Administer antivirus and similar support systems• Support Engineering, News, Production, Promotion, and Sales Departments by providing quality support services• Work closely with Engineering to implement new technologies and technical infrastructure for the station• Manage and maintain News production server system, News content storage and playoutsystem, graphics and editing systems• Perform other duties as assigned Show less Operation & Maintenance Department, Riyadh, K.S.A.Project Name: Saudi Electronic University, Riyadh, K.S.A Position: Sr. IT Technical Support Engineer• Supervising Tech. Support Staff and Help Desk Support Staff.• Installing and configuring computer hardware operating systems and applications;• Monitoring and maintaining computer systems, networks;• Communicating to staff or students through a series of actions, thru email, face-to-face or over the telephone, to help set up systems or resolve issues;• Troubleshooting system and network problems and diagnosing and solving hardware or software faults and replacing parts as required;• Providing support, including procedural documentation and relevant reports;• Following diagrams and written instructions to repair a fault or set up a system;• Supporting the roll-out of new applications;• Setting up new users' accounts and profiles and dealing with password issues;• Responding within agreed time limits to call-outs(Only Tier 2 or higher issues);• Working continuously on a task until completion (or referral to third parties, if necessary);• Prioritizing and managing many open cases at one time;• Rapidly establishing a good working relationship with Staff and other professionals;• Testing and evaluating new technology;• Conduct electrical safety checks on computer equipment;• Conduct trainings, seminars or knowledge transfer to new employee; • Performs other duties as assigned by Tech. Support Manager / Vice Dean / Dean. Show less • Successfully designed, managed and completed CIB, MOSA-Hufuf & SCECO Net. Infrastructure-Old Diriyah.• Collaborated with management heads in order to implement various IT-related applications in the company.• Effectively designed, managed and implemented company’s AD, DHCP, DNS, VPN, FTP, Web Site, Exchange Server, Network Infrastructure, VMWare, Hyper-V and Application Servers and Programs.• Attained an uptime of 99.5% using fault tolerance plans and disaster recovery systems.• Application Server preparation, administration and troubleshooting for Microsoft Great Plains, Microsoft Dynamics AX2009 and AX2012, including database and client application installation.• Install, manage and troubleshoot Video Servers and Video Editor Equipment in various project in KSA.• Performs other duties as assigned by GM / CEO. Show less

  • IT Manager / Team Leader

    Dec 2020 - Feb 2022

  • Hardware and Network Engineer

    Nov 2019 - Nov 2020

  • Hardware and Network Engineer

    Sept 2016 - Oct 2019

  • IT-Engineer

    Jun 2010 - Aug 2016
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  Ammar Integrated

  Mar 2022 - Oct 2022

  IT Manager (Project & ERP)

  • Setting project goals and coming up with plans to meet those goals.• Maintaining project timeframes, budgeting estimates and status reports.• Coordinating project team members and developing schedules and individual responsibilities.• Implementing IT strategies that deliver projects on schedule and within budget.• Using project management tools to track project performance and schedule adherence.• Conducting risk assessments for projects.• Organizing meetings to discuss project goals and progress.• Manage information technology and computer systems.• Plan, organize, control and evaluate IT and electronic data operations.• Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance.• Design, develop, implement and coordinate systems, policies and procedures.• Ensure security of data, network access and backup systems.• Act in alignment with user needs and system functionality to contribute to organizational. policy.• Identify problematic areas and implement strategic solutions in time.• Audit systems and assess their outcomes.• Preserve assets, information security and control structures.• Handle annual budget and ensure cost effectiveness. Show less

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  Unique Hospitality Co

  Nov 2022 - Sept 2023

  IT Manager
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  Safari Group

  Oct 2023 - Mar 2024

  ICT Manager
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  MDLBEAST

  Apr 2024 - now

  IT & Broadcast Engineer