Duy Phan

Experience

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  UTLogs Club

  Jun 2017 - Apr 2019

  Marketing Team Leader
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  Gebrüder Weiss

  Jul 2017 - Jun 2020

  - Monitor myCRM opportunities / activities for whole Viet Nam sales team.- Identify realistic opportunities, prospects to fit the focused network (DE, FR, IT, CN, AU)- Maintain relationships with clients by providing support, information and guidance; researching and recommending new opportunities, solutions. - I have accessed into dual vocational training program, in which i will rotate in various business units to learn experience. For example: Air & Sea Operations, Pricing, Documents, Terminal Handler.

  • Business Development

    Jan 2020 - Jun 2020

  • Apprentice

    Jul 2017 - Dec 2019
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  Lady Care Viet Nam

  Jun 2020 - Sept 2020

  Online Marketplaces Implementation

  Implement online marketplaces for SABIBECO products:- Enhance online stores visibility on Tiki Trading, Lazada Mall, Shopee Mall, Facebook.- Open online stores on Grab Mart, Now Beer, Tiki Seller, Shopee Seller.- Plan and operate marketing campaigns on online marketplaces.Apply technology into management:- Go live Haravan Pro for managing Website, Selling Channels, Customer Data, Revenue,- Coordinate with 3M Marketing for Customer Data solutions.- Apply Manychat in order to automatically response customer and sorting sale leads. Show less

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  Grove Group

  Sept 2020 - May 2022

  - Implement and go live WMS - TMS for Sub Distributors and Main Distribution Center (Ambient & Temperature Warehouse), WMS - SAP integration project.- Key User in Implementing SAP S/4 Hana Project for MM - Material Management Module.- Train SAP, WMS, TMS and support end user when facing system issues or educational issues- In charge of creating and maintaining SAP Master Data .- Listen and analyze operations procedure and communicate to stakeholders, Department Heads, BPO in order to propose system solutions that fit operation requirements.- Document requirements and design mockup screen to comprehensively discuss with outsource system develop team.Main Accomplishments:- Built first SOP version and deploy performance daily reports for Sub Distributors.- Overall manual process decreased by 40% as the result of rolling out integrated SAP - WMS - TMS solution at Main Distribution Centers. Show less

  • Business Analyst

    Jun 2021 - May 2022

  • Project Implement Specialist

    Sept 2020 - Jun 2021
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  One Mount

  May 2022 - Dec 2023

  Product Owner

  - Own driver execution product solution. - Overseeing Driver App product roadmap for One Mount Distribution.- Develop and implement solutions to promote Proactive alert and Exception management in transportation.Main Accomplishments:- Built and completely rolled out new driver app to over 700 drivers in 10 months.- Digitalized process of drivers via new Driver App with intuitive design, simplified processed that save 15% of driver's times.- Increase acquisition rate of driver using app from 47% to 100% in order to entirely digitalize the delivery process. Show less

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  Wareflex

  Dec 2023 - Jul 2024

  Product Management

  - Lead SaaS Business Analyst team. - Overseeing product roadmap for Logistics SaaS at Wareflex (Transport Management System, Warehouse Management System, Order Fulfillment System). - Research and develop system best practice functions and plans to promote product usage.