Elena Baillie, PMP, AHPP™

Experience

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  Applied Ecological Researches-2

  Jan 2000 - Jan 2004

  Assistant Project Coordinator
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  National Park Service

  Jun 2003 - Nov 2003

  Intern

  Assisted in coordination of educational and public relations programs

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  UPMC Health Plan

  Oct 2004 - Jul 2006

  Underwriter

  Assessed the risk of current and potential groups insured by the Health PlanDetermined both the financial and non-financial impact to the Health PlanMonitored regulatory changes and implemented those changes in the risk assessment and rating processInteracted with the various functional areas of the Health Plan and served as a resource for pricing and risk analysis expertise

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  Center for Strategic and International Studies (CSIS)

  Aug 2006 - Dec 2006

  Intern

  • Provided research support to the Europe Program and to Ambassador Keith Smith• Participated in the program activities and assisted in planning and coordination of events and conferences

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  MIKS-Construction Ltd

  May 2008 - Jul 2014

  Assistant to CEO / Project administrator/Operations Support

  Provided assistance related to construction project management and procurement Provided administrative and PR support as requiredI worked on the following industrial construction projects ($500k to several million):Public complex. Media production and exhibition center (August, 2008 - September, 2008)Plant for manufacture of reinforced concrete elements (December, 2007 - August, 2009)This project was to build a new modern factory built on 54,000 m2 and to equip it with high-techproduction lines and complete automation of processes. Most of my involvement was at the construction site, managing execution of the defined tasks, reporting all the risks to the senior management, ensuring communication and understanding between all the parties, monitoring the status of all identified risks, ensuring that the project deliverables conform to quality standards according to project quality plan using expert judgment.Public complex. Media production and exhibition center II (January, 2009 - September, 2009)Penny Market Logistic Center (April, 2009 - October, 2009) Show less

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  Zentara Invest S.R.O.

  Aug 2014 - Jul 2016

  Chief Assistant to CEO, then Director

  • Initially served as Chief Assistant to CEO / Project Manager • Subsequently assumed role of Trade Rep Office Director in 06/2015, where set up and managed the operations of a Trade Rep Office in Bulgaria• Manage project budgets and tracked costs • Develop policies and procedures• Ensure capture of relevant management data• Ensure compliance to industry regulations and best practises• Liaise with stakeholders and relevant government agencies as required

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  Petrolgas, S.R.O.

  Jul 2016 - Nov 2017

  Expert Economist
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  GALLIA 96 LTD

  Sept 2018 - Jun 2019

  Trade Representative

  Supported procurement and supply chain efforts for French fashion brands

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  Begital Salesforce Consultants Bulgaria & Romania

  Jun 2019 - Jun 2020

  -Responsible for initiating new client projects, organizing discovery sessions and demos-Managing stakeholder expectations and documenting their requirements-Preparing service level agreements and contracts against budget, timelines and scope of work-Preparing statements of work and proposals to delivery and support CRM implementations-Gather business requirements and translate them to functional deliverables-Identify users, write epics, user stories and customer journeys-Manage timesheets and distribute tasks within the team to ensure timely delivery-Prepare retrospectives and daily scrum sessions to review achievements and backlog-Help teams achieve their best and optimize solution delivery process-Organize workshops and motivate participation in interactive learning and professional development-Regular project status updates and collect feedback from customers, consultants and users-Support both internal and external communications, and contribute to marketing campaigns-Study continuously and learn/practice the consultancy methodologies and Salesforce best practices Show less -Ensuring legal and administrative framework is respected, and plan for optimum resource allocation-Advise the business owners and solution team on key performance indicators and reporting requirements-Act as a product owner and customer advocate within the internal project team-Support marketing and sales in communicating the value proposition and success stories to the market-Organize meetings, events, and coordinate suppliers, hosting and other logistics-Financial reporting and aligning accountancy, P&L and cost calculations-Liaise with accounting to make sure all clients are invoiced and paid in time-Manage staff and payroll and all the company ledgers, prepare for annual audits-Work/correspond with legal and finance to ensure compliance with all administrative obligations-Act as a financial controller and internal auditor Show less

  • Salesforce Project manager and consultant

    Jun 2019 - Jun 2020

  • Internal auditor and executive responsibilities:

    Jun 2019 - May 2020
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  A-LIGN

  Mar 2021 - now

  -Identify operational requirements and opportunities for improvement-Gathering information by observing workflows, reading company reports, conducting employee interviews, etc.-Determine appropriate methods to analyze operations, relevant information, and data-Document findings, prepare reports, and make recommendations-Developing new processes and procedures to enhance service delivery operations-Work with managers and employees to implement changes-Develop, manage and monitor project plans that include key milestones and deliverables-Ensure key milestones and deliverables are achieved for each efficiency project-Lead status meetings for each project to ensure milestones and deliverables are achieved-Build supporting materials and work deliverables supporting the completion of project tasks-Prepare reporting decks for leadership that outline the current status of projects, challenges/obstacles encountered, key metrics, and return on investment- Determining the effectiveness of new processes-Identify and report on key metrics including ROI for each efficiency project Show less

  • Business Operations Analyst

    Sept 2022 - now

  • Project Coordinator

    Mar 2021 - Sept 2022