Andreas Peter Rafn

Experience

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  Beaux I/S

  Apr 2010 - Dec 2012

  Co-founder, Nordic Jewelry Design

  Founder of Beaux I/S - jewelry for men and women. Purchasing in Asia, marketing and sale to stores in Denmark and online.

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  DR - Danmarks Radio

  Jun 2011 - Jan 2014

  Student Assistant
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  Telanco.dk

  Aug 2011 - Mar 2013

  Ecommerce Developer
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  Duckee

  Aug 2011 - Feb 2016

  Web Development & e-commerce (student)

  Design of waterproof PVC bags and e-commerce site. Wholesale distribution & online sale.

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  DTU - Technical University of Denmark

  Mar 2014 - Aug 2016

  Robust Design Research Assistant (student)
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  Cybersmile

  Jan 2015 - Aug 2018

  Founder & Full Stack Developer, Live Chat Software & Chatbots

  - Building and launching software to a paying B2B customer base (+100)- Full-stack development, LAMP stack (PHP, JavaScript, HTML, CSS, Google Cloud)- Defining a go-to-market strategy, value hypothesis and growth hypothesis- Pro-active customer engagement (B2B, retail clients)- Managing a network of partners (wolesale, whitelabel)- Experience working with customer service software- Using user-centered methods to identify user needsAcquired by Tercios Venture Holdings Ltd.Design & development of conversational interfaces and live chat software. Cybersmile aims at simplifying and improving customer contact through automated support utilizing natural language processing and our Cybersmile Live Chat Software. Cybersmile works with partners and large online eCommerce retailers throughout Scandinavia. Vis mindre

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  Innovation Centre Denmark

  Feb 2016 - Aug 2016

  Innovation Associate (student)

  - Gather and analyze market data to develop insights and recommendations- Analysis of market and key product advantages- Development of presentations for large Danish organizations- Networking with companies in Silicon ValleyMore about the role:Working with large Danish corporations seeking business development in Silicon Valley. Gaining insight in innovative business models in both corporations and start-ups in Silicon Valley through trend scouting, market research and innovation strategies. Vis mindre

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  Nets

  Sept 2016 - Feb 2018

  Product Developer (student)

  - Product co-management of chatbot payment solution- Identify and translate business and user needs to digital solutions - Co-lead, assist and guide development teams in delivering new digital solutions- Agile, data-driven validation of ideas and assumptions- Development and test of MVPs- Product roadmap development & feature prioritization- Post-launch monitoring and course correction- Working closely with UX to translate customer research to product requirementsAbout the role: Worked as a part of the product management team to develop chatbot payment software. The role included design and development of new digital AI solutions using agile development. Working with AI and conversational interfaces to enable new digital customer journeys and explore opportunities of applying new technologies to create and delivery new digital payment solutions. Vis mindre

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  PA Consulting

  Feb 2018 - Aug 2019

  Management Consultant

  - Project management (incl. PRINCE2 & agile)- Product mgmt. community of practice- Business analysis, competitor mapping & pricingHas a passion for improving the innovation agenda and leveraging new technology to meet business strategies. Experience in areas such as on-demand digital servitization, agile delivery models, CRM & ERP systems, sourcing and automation. Experience covers the financial sector, government institutions and the retail industry.

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  Valitor

  Aug 2019 - Jan 2020

  Product Manager

  Building omni-channel payment solutions that enables large, international retailers to seamlessly accept payments and serve customers across channels and countries. The role includes:- Building a omni-channel product strategy- Managing cross-team product roadmaps - Building transparency and trust across the organisation- Customer research, market and competitor analysis, industry trends etc.In addition, the role includes:- Hands-on development of prototypes to assess new product opportunities with customers- Product-market fit assessment through capability, market and competitor analysis- Value proposition communication to development, marketing and sales- Presenting and assessing strategic product opportunities with management - Defining customer and user pain-points- Reporting directly to our COO / CTO- Working closely with product owners and development teams to manage day-to-day ops.- Performing marketing related tasks, including merchant communication and announcements.- Defining. visualizing and communicating omni-channel user journeys- Building tools to support product delivery processes (Product Runway, Feature Refinement and Tribes) Vis mindre

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  E-conomic

  Jan 2020 - now

  Product Director of Product Management Leading our team of Product Managers to build new digital ways of working for more than 150.000 Danish companies. Taking new innovative products to market that help businesses with their digital growth journey.

  • Product Director

    Apr 2024 - now

  • Product Line Manager

    Mar 2022 - Apr 2024

  • Product Owner

    Jan 2020 - Mar 2022