Vamsi Bommala

Experience

• 

  AMAZON DEVELOPMENT CENTRE (INDIA) PRIVATE LIMITED

  Jul 2018 - now

  1. Lead, Manage and Motivate a team Team leads, Senior TLs and associates through 1:1s, behavioral and process coaching and individual development plans to maximize their output and ability to meet defined targets within a very fast-paced/time-critical and demanding environment.2.Managing business critical incidents, acting as a liaison with Business and Support teams, reporting to and engaging with stakeholders to review, analyze, plan and execute strategic decisions for improved and efficient output.3. Owning multiple projects aiming towards improvement of performance, Employee experience and metrics at site level.4. Interacting with multiple stakeholders to communicate on operations and represent data/metrics information and project reviews.5. Participate in hiring drive for onboarding new talent as per the guidelines set by Amazon.5. Communicating policies to employees and become the primary information source for team, following up to ensure compliance and consistency; taking corrective action as necessary and documenting the issue and actions taken.6. Driving creation of quality initiatives, process change initiatives, Lean/Kaizen activities, and other Change/Six Sigma initiatives.7. Partners with workforce management to execute daily staffing plans, identifies and reports significant volume and capacity changes, making just-in-time adjustments to ensure staffing requirements are met to achieve service levels goals. Show less 1. Systematically escalate problems or variance in the information to the relevant owners, teams and managers according to the defined processes and standards.2. Understand and work on performance metrics and process requirements to drive business results in live environment.3. Meet predetermined and assigned productivity targets and quality standards within expected deadlines. 4. Contributed to process changes to minimize handling time, increase work efficiency and improve the software tool. Show less

  • Manager, Global Operations - Artificial Intelligence(GO-AI)

    Aug 2020 - now

  • Subject Matter Expert - ML Data Operations

    Jul 2019 - Aug 2020

  • Tron associate - ML Data operations

    Jul 2018 - Jul 2019