Tokunbo Oluwafemi Ogunduyile

Experience

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  Government Secondary School Yelwa Keffi( NYSC)

  Nov 2006 - Aug 2007

  Science Teacher

  • Teaching Mathematics, Geography, Chemistry and PhysicsCommunity Project on rural and youth development

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  Toyota (Nigeria) Limited, Lagos

  Jan 2008 - May 2009

  Warehouse and Logistic Officer

  • Undertake perpetual and regular inventory activities to match system stock• Manage and maintain optimum stock levels in the warehouse• Ensure proper documentation for stock transfer related to branches/locations• Prepare GRN by physical check of part and invoice• Accountability of proper stocking and security of vehicles in the warehouse

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  United Bank For Africa PLC

  Jun 2009 - Jun 2011

  RELATIONSHIP MANAGEMENT/SALES AND BANKING OPERATIONS

  • Responsible for customer service at the front desk office, duties includes answering customer queries, problem solving and providing detailed information on new bank products.• Prepared weekly and monthly sales reports for the marketing team and Branch manager• Oversees the greeting and directing of all visitors, including vendors, clients and customers. Manages incoming phone calls using multi-line phone systems• Assists and coordinates meetings with the Office Administrator, Account opening and generating Opening and generating of account number for customer. Making sure customer leaves with a smile. Issuance and activation of ATM debit cards .• Selling banking multi products, maximizing accounts profitability through cross selling company's other products such as personal loans, smart loans and liability accounts etc.• Identifying business opportunities by listing new companies. Handling customer queries and providing feedback. In all opening individual accounts, Salary Accounts, Reactivation of dormant Accounts, Sales & Marketing Banking Products e.g. debit cards, having complete knowledge of bank products, policies and regulations and also developing relationships with Customers. Show less

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  Friesland Campina wamco

  Sept 2011 - Dec 2017

  Help desk and Support Specialist

  •Manage large amounts of inbound and outbound calls in a timely and efficient manner, Answer, screen and forward any incoming phone calls while providing basic information when needed, Ensuring as far as possible that complaints and concerns are attended to speedily and satisfactorily. Keep records of messages for superior managers with detail information and purpose Serves as key point of contact To provide general help desk services to both internal and external personnel, Attend to visitors, determine nature and purpose of visit and direct them to specific destinations, Communicating with Supervisors, Peers and Subordinates Providing needed information by telephoneAdmin Duties•Data entry and analysis, work with phone bills pay records, Hotel invoices, visitors check in and other documents. Data input of daily calls, Analyze statistics and compile accurate reports Preview sponsorship and excursions requests/proposals by institutions,NGO’S and Organizations, input data and communicate effectively the status of their request via emails and phone calls Participate in organizing official ceremonies and eventsPeople Management• Supervise the activities of the receptionists and also collaborate with security personnel assigned to the front office on control of access and adhering to organizations security and safety procedures Ensure the domestic staffs assigned to the front office work diligently on cleanliness and tidiness of the front office Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others,Carrying out any duties that may arise or as directedCommunication duties• Content creator : build up content for company’s quarterly magazine• Writing : Creating write ups for publications and internal communications• Update of intranet : Support in updating of database on the intranet on daily bases , news info , events and other happenings within and outside the company Show less

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  VALIENTE CAPITAL LIMITED

  May 2018 - Mar 2023

  Business Development Executive

  *Business development and Marketing : Identify market opportunities and to grow revenue from baseDrive market sales volume to ensure attainment of pre-defined target. Promoting organization's brand identity, Compile sales data and provide marketing reports on Daily basis.*Market Intelligence and Analysis: Keeping abreast of issues affecting FX sector, assist with the preparation of company's strategy for price review, Engage in market research and reporting.*Relationship Management : Develop Business proposals and make presentations to client, Educate prospective clients on the advantage of the services offers, Manage customer relationship and keep up with appointments, Swift response to client queries and follow up. Develop relationships with key stakeholders both internal and external, Develop new business relationships while maintaining existing ones*General Duties : Engage in research and develop business marketing plans to achieve revenue goals and business opportunities., cross sell other services and undertake any other duties assigned by supervisor. Show less

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  Complete Concepts

  Mar 2021 - now

  Chief Executive Officer
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  GreenOcean Intergated Services

  Feb 2022 - now

  Co-Founder