Janai Bonds

Experience

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  Crystal Run Healthcare

  Mar 2010 - Aug 2013

  Patient Services Rep.

  Managed incoming calls, providing prompt responses to inquiries, and routing calls to the appropriate personnel.Scheduled appointments and accurately entered appointment details into the computerized scheduler.Demonstrated exceptional customer service, treating patients and colleagues with courtesy and discretion.Greeted and directed patients, sales representatives, and visitors.Verified and updated patient records to ensure accuracy and completeness.Proficiently navigated Electronic Medical Records (EMR) systems.Conducted insurance verifications and managed billing processes.Handled confidential personal health and financial information with precision.Ensured compliance with federal and local privacy laws to safeguard patient information.Collected payments, applied adjustments, and maintained patient accounts in the computer system.Reviewed and organized medical records, ensuring completeness and adherence to filing standards.Established and maintained an efficient filing system for patient charts, including generating chart numbers, filing, and retrieval. Show less

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  Best Choice Home HealthCare, Inc

  Aug 2013 - Jul 2015

  Visit Verification Coordinator

  Created and maintained calendars in scheduling system to develop paraprofessional schedules.Managed changes to schedules for cancelled, refused services, changed assignments, missed visits, and approved overtime.Handled HR functions, including preparing probationary and annual performance evaluations for paraprofessional staff.Conducted disciplinary sessions with paraprofessionals and collaborated with Human Resources for assistance.Assisted with the recruitment and onboarding process for paraprofessional staff. Show less

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  AT&T

  Mar 2016 - Jun 2016

  Retail Sales Consultant

  Educating and informing the customers on the beneficiary nature of some product or services.Examining the existing condition in the industry for formulating the policies would help to decide the nature and effectiveness of the sales.Maintaining the store equipment, monitoring the inventory in order to ensure that the items are in the best possible quality.Answering and responding to the customer calls in order to solve their query regarding the nature and effectiveness of the products and services.Ensuring that the work areas are proper, clean and organized to ensure that the efficiency of the workplace is good enough.Suggesting the accessories or other additional products, which are based on the customer needs thereby, aiding them with their helpful advises.Rotating the store displays and the advertisements to promote the items.Consulting the management in hiring and training employees and if they have reached the management position they would look over the matter.Maintaining daily record transactions, managing the staff time sheets and reconciling the store accounts for proper coordination. Show less

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  Americare

  Apr 2017 - Aug 2017

  HMO Authorization Specialist

  Developed positive working relationships with MCO’s and KYC clinical staff to promote an understanding of Prior Authorizations requirements and processes.Completed and thoroughly documented all Client Accounts with the approved or denied Authorization as well as clearly communicated the information to clinicians.Researched, followed up, and resolved any open or pending Authorization Requests with the MCO’s in a timely manner.Communicated with the MCO’s for status updates on all outstanding and pending Authorization Requests.racked Authorization thresholds on all MCO client accounts.Notified and assisted clinician’s with re-Authorization submissions prior to an authorization expiration date, in order to omit any lapses in coverage and maximize billing returns.Analyzed explanations of benefits, paying special detail to errors and claim denials in order to resolve any outstanding issues and collect payment.Assisted supervisor in identifying and analyzing patterns of claims denials and identifying corrective actions or training needs of clinical staff.Posted payments to client accounts and reconciled remittances to EHR (CIS) system; from all payers with primary responsibility for Managed Care Organizations (MCO’s).Completed client Fee Settings, in order to set up and maintain accurate client accounts.Provided benefits assistance to customers in regards to their outstanding bills and understanding current fees.Assisted with ongoing task of identifying customers with significant outstanding balances and preparing payment agreements to resolve outstanding account balance issues.Communicated and worked cooperatively with Finance and Information Systems departments in all aspects of work.Cross-trained on front desk procedures, including opening and closing. Show less

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  FRITO LAY

  Jul 2019 - Nov 2022

  Merchandiser

  Managed inventory and product displays, ensuring product quality.Rotated products and removed defective or outdated items.Assembled and disassembled promotional materials.Maintained a clean and organized workspace.Driving to assigned locations in your vehicleCheck-in and out with the manager on dutyMerchandising cases from the backroom to the sales floor, filling display units or shelves with products Rotating products and removing defective and out-of-date productsTidying up shelves and displays, knocking down boxes, and disposing of any waste Assist in the assembling and disassembling of promotional materials such as signs, banners, and cardboard displays Show less

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  Tron Trucking LLC

  Jul 2020 - Oct 2023

  Executive Administrative Assistant

  Coordinate and manage executives' calendars, scheduling meetings, appointments, and conference calls efficiently.Handle incoming and outgoing communications on behalf of the executives, including emails, phone calls, and correspondence.Draft and proofread various documents, letters, reports, and presentations with accuracy and attention to detail.Facilitate HR-related tasks, such as onboarding new employees, maintaining personnel files, and assisting with benefits administration.Collaborate with HR team to implement and improve HR policies and procedures. Show less

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  Henry County Public Schools

  Jul 2024 - now

  Student Data Clerk

  Prepare reports using local, state, and national assessment data as it relates to individual student performance and school improvement.Perform data entry for state and local reporting purposes, ensuring data is accurate and complete.Develop and maintain historical student and school data files to monitor and track performance.Compile data from multiple assessments to develop student, subject, grade-level, or school achievement profiles.Prepare assessment data for administrators and teachers; support planning of Continuous SchoolImprovement action steps and Strategic Plan Tactics.Assist with the preparation of staff training in the use of data to improve student outcomes.Ensure the validity of all data presented to staff.Support student scheduling activities.Maintain integrity of confidential information related to students and staff.Collaboratively work with the District and School Performance Department and other divisions.Attend and participate in assigned meetings, trainings, and workshops.Create user-friendly reports to assist stakeholders.Follow professional practices consistent with local school and system policies.Work directly with school leadership to ensure school improvement efforts align with Henry’s Strategic Actions.Support the schools in executing the district process for consistently monitoring the progress of students.Perform other duties and responsibilities as assigned. Show less