
Matthew Robertson
Network Field Engineer

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About me
Principal Member of Technical Staff in AT&T Connected Solutions
Education

Coastal Georgia Community College
1999 - 2000Completed 2 semesters at Coastal with classes involved in computer science.

Camden County High School
1996 - 1999
Western Governors University
-Master of Science - MS Information Technology
Western Governors University
2022 - 2024Bachelor of Science Information Technology
Experience

Various Contractor Companies
Jan 2001 - Sept 2003Network Field EngineerNetwork field engineer which was responsible for the rollout of TDMA and GSM cellular equipment. Duties included physical hardware installation, cabling, and then software test and turn-up. Certified Ericsson RT2 Tester. Role transitioned into Market Project Manager scheduling tasks among teams, budget provisioning, and site acceptance roles. Work was performed through multiple contract companies, Betacom Inc being a primary, for various customers including Cingular Wireless, Verizon Wireless, etc... Experience with Ericsson, Nokia, Lucent, and Motorola RAN and switch equipment. Show less

Cingular
Sept 2003 - Jan 2007Network EngineerMy role as a network engineer in the Cingular Wireless Southeast Region NOC began as a frontline technician responsible for the monitoring and maintenance of our regions TDMA, GSM and UMTS RAN equipment. We troubleshot and resolved issues from a tier 1/2 perspective. I was promoted to a shift lead a year into the role and oversaw the shift and handled multiple tasks including network monitoring, outage management, bridge resolution, FCC reportable incidents, etc...

AT&T
Feb 2004 - nowStarting January 2007 I was a front line supervisor for multiple teams in a NOC environment. I've been responsible for as much as 20 management employees and up to 40 contractors. These teams were responsible for the maintenance and tier 1 monitoring of the radio access network and the backhaul portion as well. In 2010 I moved into a new position as a network design engineer on the LTE Incubation team for AT&T. It was our teams responsibility to prepare the operations teams and give them the tools and knowledge to monitor the new LTE network from data only all the way to VoLTE and beyond. I have personally developed training courses in LTE data and VoLTE technologies and taught said courses within the company. Our team has transitioned into the DevOps model for AT&T's rollout of the Virtual Ethernet Packet Core (vEPC) spearheading the industries transition to Software Defined Networks. I have been acting as a project manager for the rollout of the new network elements, standing them up and operationalizing them. Show less
AT&T Principal Member of Technical Staff
Feb 2021 - nowAT&T Advanced Technical Solutions Product Development Engineer
Sept 2016 - Feb 2021IoT Solutions Engineer
Aug 2016 - Dec 2019Frontline Supervisor/Professional Network Design Engineer
Feb 2004 - Aug 2016
Licenses & Certifications
- View certificate
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Linux Essentials Certification
Linux Professional Institute (LPI)Mar 2024 - View certificate

Master's of Science, Information Technology
Western Governors UniversityAug 2024 
IT Operations Specialist
CompTIAOct 2023
Secure Infrastructure Specialist
CompTIADec 2023- View certificate

CompTIA A+
CompTIAMay 2022 - View certificate

Project Management Simplified
LinkedInSept 2020 - View certificate

CompTIA Network+
CompTIAOct 2023 - View certificate

CompTIA Security+
CompTIADec 2023 - View certificate
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Amazon Web Services Cloud Practitioner
Amazon Web Services (AWS)Aug 2023 
ITIL Foundation Certificate in IT Service Management
PeopleCertJan 2023
Honors & Awards
- Awarded to Matthew RobertsonAT&T Diamond Club AT&T Mar 2019
- Awarded to Matthew RobertsonAT&T Service Excellence Award AT&T Jun 2018
Volunteer Experience
March of Dimes Volunteer and Coordinator
Issued by March of Dimes on Mar 2014
Associated with Matthew Robertson
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