Funmi F.

Experience

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  Sylken Limited

  May 2016 - May 2017

  Medical Sales Representative

  Developed a robust payment plan with Merchant Middlemen comprising pharmaceutical distributors, wholesalers, and retailers, resulting in a 25% sales increase.Collaborated with Teaching hospitals and Specialist Eye Clinics to deliver Eye drugs to patients battling Macular Degeneration.Advanced the company's marketing strategies by teaming up with merchandisers to effectively distribute marketing materials improving customer engagement by 40%.Organized Medical Events quarterly at various Private Hospitals' Maternity and Paediatric Wards to help deliver Health Talks to patients on targeted days such as antenatal days. Show less

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  Oceana pharmaceutical and Chemical Ltd.

  May 2017 - Feb 2018

  Medical Sales Representative

  Secured three major Merchant Middlemen (Pharmaceutical Distributors and Wholesalers) as key strategic accounts to enhance company sales by up to 10%.Drove the company's revenue growth by increasing customer engagement to about 50% for sales in the first three months of my resumption.Demonstrated the company's effort at delivering good customer satisfaction by promptly solving problems that may arise regarding payment, debts, and availability of products.

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  Adephumie Seams

  May 2018 - Feb 2020

  Customer Relations Officer

  • Maintained regular communication with clients to understand their needs, preferences, and expectations.• Assisted clients with the ordering process, including product selection, sizing information, and customization options.• Ensured accurate and timely order processing, from order placement to delivery.• Addressed customer inquiries, concerns, and issues promptly and professionally.• Resolved problems related to orders, deliveries, or product quality to ensure customer satisfaction.• Provided detailed information to clients to assist them in making informed purchasing decisions. Show less

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  AltSchool Africa

  Dec 2022 - Jun 2023

  Intern

  1. End-to-end deployment of applications using the complete CI/CD pipeline using Jenkins, K8s, Docker, Prometheus, Grafana for monitoring.2. Implemented a bash script that runs hourly to save the system’s memory usage to a specified file and then sends the content to a specified email at midnight.3. Deployment of Laravel Application with all its dependencies on Debian 11 droplet on Digital Ocean and pointing the server to a domain name.4. Deployment of Nginx web servers on multiple EC2 instances in a VPC on AWS and setting up an application Load Balancer with its domain name to route requests to them.5. Configuring a Static Website using Custom Domain with Route 53, Amazon S3 Bucket, and CloudFront CDN for HTTPS requests.6. Automation of the creation and deletion of users on a Linux server with bash script. Show less

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  DevOps as a Service Nigeria (daas.ng)

  Jul 2023 - Jan 2024

  DevOps Engineer Trainee

  Enhanced collaboration between teams and improved the overall software quality by streamlining the development process.• Reduced the deployment time by 40% and ensured consistency in the infrastructures provisioned per time.• Decreased infrastructure costs by 25% based on the infrastructures being provisioned on an on-demand basis.• Wrote a terraform script that successfully imported the development environment CloudFunction resource initially created from the AWS management console. Automated deployments of applications to AWS using several scripting and cloud technologies such as Jenkins, Terraform. Show less

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  InSpringCareers

  Sept 2023 - Jun 2024

  Clients Support Representative

  • Provide accurate and up-to-date information clearly and professionally to clients about the career training programs offered by the company.• Offer technical support for online training platforms, ensuring that students could access and navigate the learning materials without issues.• Assist students in tracking their progress in the training program, and answer questions relating to assignments or assessments.• Guide program participants through the available courses, admission processes, and registration requirements.• Assist students in setting up a schedule for their online one-on-one meetings with their instructors.• Troubleshoot technical problems related to the training platform and other e-learning resources. Show less