Satyadev Singh

Experience

• 

  Pegasus Computer Pvt. Ltd.

  Mar 2004 - Aug 2006

  System Engineer

  • Installation of Desktops, servers, and rack mounting etc.• Managing backup.• Monitoring and Updating the Latest Virus Definition of clients & servers.• Handling day to day activity and vendor coordination.• Providing technical support to XP clients on Win 2k, Win2k3,Win 2008, LAN/WAN platforms. • My responsibility is to work with a team for Handling Windows Administration.• Providing Application Support to the users and maintaining them. • Providing technical support to Branch offices through RDP Show less

• 

  Enhanced Wapp Systems India Pvt. Ltd.

  Aug 2006 - Dec 2022

  • Wireframe preparation and presentation for software understanding.• Creation of reports and dashboards on PowerBI.• Conducting technical presentations with clients to showcase reports and dashboards during implementation and sales.• Creation of alerts and escalation flow.• Procurement of new sensors and hardware to enhance product robustness.• Management and administration of cloud and FTP servers.• Administration of SQL server and Power BI gateway for report and dashboard synchronization.• Project management to ensure timely delivery within budget constraints.• Team management to develop cost-effective and innovative products. Show less • Managing information technology and computer systems.• Planning, organizing, controlling, and evaluating IT and electronic data operations.• Leading IT staff through recruitment, training, coaching, and performance appraisal.• Designing, developing, implementing, and coordinating systems, policies, and procedures.• Ensuring the security of data, network access, and backup systems.• Aligning IT operations with user needs and organizational policies.• Identifying and addressing problematic areas with strategic solutions.• Auditing systems and assessing outcomes to maintain effectiveness.• Preserving assets, information security, and control structures.• Handling annual budgets to ensure cost-effectiveness.• Providing cost-effective solutions aligned with business needs.• Contributing to organizational growth through research and implementing latest technology.• Managing teams to ensure high-level security and efficiency, achieving 100% output.• Creating and implementing business processes, formats, and SOPs to fulfill business needs. Show less • Managing ERP and Firewall server administration.• Handling ERP user accounts, credentials, permissions, and access rights.• Providing training on new ERP features to existing staff.• Acting as a liaison between the company and ERP vendor, ensuring effective communication of business requirements and conducting thorough testing of all features.• Creating and implementing business processes, formats, and SOPs to meet ERP and business needs.• Managing Office365 administration and updates.• Developing and updating IT policies.• Leading a team to ensure high-level security and efficiency, achieving 100% output.• Handling procurement and fulfilling new IT-related requirements for the organization.• Providing cost-effective solutions to manage business needs.• Maintaining internal documentation to support IT operations. Show less • Installing, configuring, and maintaining Windows and Linux servers.• Managing user accounts, credentials, permissions, access rights, storage allocations, and Active Directory administration.• Implementing IT policies within the organization.• Researching upcoming products, service protocols, and standards to support systems software procurement and development efforts.• Developing and executing backup and recovery plans.• Ensuring high-level security and efficiency to achieve 100% output.• Leading process improvements and modifications.• Overseeing system performance and generating reports.• Managing mail servers for sending and receiving emails, as well as file servers for data management.• Documenting network problems and resolutions for future reference.• Establishing and executing maintenance programs following company and vendor standards.• Maintaining confidentiality regarding processed, stored, or accessed network information.• Recommending changes to enhance systems and network configurations, and determining hardware or software requirements for such changes.• Procuring IT hardware and managing vendors.• Maintaining and analyzing user logs for system optimization. Show less • Installing, upgrading, and configuring software and hardware.• Managing and configuring the network.• Handling backup and recovery duties.• Setting up accounts and workstations.• Monitoring performance and maintaining systems according to requirements.• Troubleshooting operating system, network connectivity, and end-user problems, providing technical support and user training.• Ensuring security through access controls, antivirus, and backups.• Quickly resolving any system failures and troubleshooting issues.• Developing expertise to train staff on new technologies.• Providing support for various applications like Tally, MS Office, and AutoCAD, and maintaining them.• Offering technical support to branch offices. Show less

  • IoT Manager

    Feb 2019 - Dec 2022

  • IT Manager

    Mar 2016 - Jan 2019

  • Assistant Manager -IT

    Mar 2013 - Mar 2016

  • Sr. System administrator

    May 2010 - Mar 2013

  • System Administrator

    Aug 2006 - May 2010
• 

  DigitalPaani

  Jan 2023 - now

  • Technical Solutioning and Innovation: Ensuring clarity, conducting evaluations, standardizing processes, and driving innovation for long-term improvement.• Vendor Development: Developing relationships for sensors, hardware, wiring, and accessories.• Inventory Management: Maintaining sufficient levels for multiple projects.• Sales Information and Surveys: Supporting teams with proposals based on system specs.• Onsite Execution: Ensuring high-quality, timely delivery, customer satisfaction, and process improvement.• Lifecycle Management: Driving maintenance, issue resolution, and cost management.• Costing and Financial Control: Maintaining and reviewing costs for profitability.• Customer Engagement: Building trust, providing issue visibility.• Team Management: Effective training, management practices, and growth fostering. Show less • Leading project management: Ensuring timely, within-budget delivery of all projects while maintaining scope adherence.• Client interaction and software training: Engaging with clients and providing comprehensive software training.• Detailed project planning: Developing meticulous project plans to monitor and track progress effectively.• Resource management: Ensuring availability and proper allocation of resources.• Stakeholder relationship management: Cultivating strong relationships with clients and stakeholders.• Risk mitigation: Implementing effective risk management strategies to minimize project risks.• Software fulfillment: Acting as a liaison between clients and the software team to fulfill all software needs.• Task delegation: Delegating project tasks based on team members' strengths and experience levels.• Software testing support: Supporting the software team in understanding customer needs and conducting software testing.• Dashboard management: Overseeing all dashboard and alert systems.• Vendor management and research: Managing vendors and conducting research to enhance product robustness and cost-effectiveness.• Team leadership: Leading and managing teams to fulfill client and product needs.• Platform management: Managing Azure, Amazon, and Mongo DB platforms effectively. Show less

  • Sr. Manager - Product Implementation

    Jan 2024 - now

  • IoT Manager

    Jan 2023 - Feb 2024