Margaret Brown

Experience

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  Various

  Jan 2001 - now

  Professional vocalist

  Engage as a performer with local ensembles and as a soloist at various events throughout the year, contributing to the musical ambiance of esteemed gatherings such as the Annual Red Mass, the 2015 Papal Visit, and the 2021 Presidential Inauguration Mass.

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  The Catholic University of America

  Nov 2007 - Aug 2009

  Administrative Assistant to the Faculty, School of Theology & Religious Studies

  • Represented organization at cross-team meetings about new university website: - Gave feedback on design choices and content requirements. Communicated updates to TRS senior leadership and staff. - Facilitated rollout of Google for Education.• Supported 30+ faculty across 9 departments: - Managed faculty recruitment process including applications, interviews, travel, and lectures.• Produced quarterly web/print newsletter, managed web and social media content, designed promotional materials, and took photo and video of department events. Show less

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  American Democracy Institute

  Jan 2010 - Jun 2010

  Media Intern

  • Built and executed communication plan including managing social media and designing e-newsletter. • Provided onsite support for leadership training events.

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  Association of Professional Schools of International Affairs

  Aug 2011 - Nov 2015

  Program Associate

  During my tenure at APSIA, I:∙ Led communications and events for over 30 member schools as part of a two-person professional staff team, contributing to the development of web content, print and web advertising, press releases, and a quarterly newsletter.∙ Managed social media accounts, including Facebook and Twitter, achieving a 600% increase in Facebook page likes and building a Twitter following during its early adoption stages.∙ Coordinated high-profile events such as the annual meeting, committee meetings, and graduate fairs, hosting over 200 domestic and international attendees.∙ During a 5-month transition period, informally assumed Executive Director responsibilities, overseeing databases, marketing, financial matters, and Board oversight. Worked closely with the APSIA President to ensure organizational goals were maintained during the staff changeover.∙ Managed the annual fellowship application process, implementing virtual interviews to enhance program equity and diversity, clarifying guidelines and application processes through the creation of a new user-friendly webpage, and collaborating with government agencies and the Leadership Committee for interviews and placements. Show less

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  The Coil Project

  Nov 2015 - Dec 2017

  Chief Operating Officer

  • Co-founded a local theatre company. Defined processes and policies for budgeting, data management, box office, and customer relations. • Wrote position descriptions and developed internal election process for theatre board. Ran first board elections. • Developed strategy and led marketing and communications for theatre productions produced independently and as part of the Capital Fringe Festival. • Worked closely with Artistic Director and Producers to ensure strong internal communications. Show less

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  The American Institute of Architects (AIA)

  Jun 2016 - Feb 2024

  I led initiatives to recognize excellence in social justice, climate action, and professional achievement within architecture. I oversaw the entire awards process, supporting applicants, jurors, and recipients from start to finish.Key Responsibilities:∙Volunteer Training: Onboarded and trained volunteers on technical and qualitative aspects. Facilitated virtual and in-person jury meetings for fair evaluation.∙Resource Development: Created applicant guides and presentations for clarity. Conducted information sessions.∙Digital Content Management: Managed award program content for improved user experience and clarity.∙Applicant Support: Addressed inquiries and troubleshooting efficiently. Ensured timely and accurate information.∙Governance Updates: Drafted document updates, streamlining language and expanding opportunities.Achievements:∙Enhanced Volunteer Training: Implemented comprehensive training programs that equipped volunteers with the knowledge and skills needed to effectively evaluate submissions and uphold program standards.∙Improved Applicant Experience: Developed user-friendly resources and streamlined communication channels to provide applicants with clear guidance and support throughout the submission process, resulting in increased applicant satisfaction.∙Governance Streamlining: Led efforts to revise governing documents, resulting in clearer guidelines and expanded opportunities for member participation, ultimately strengthening the integrity and inclusivity of the awards programs.Why This Position:I was passionate about leveraging awards programs to drive positive change within the architecture community. In this role, I combined my expertise in program management, stakeholder engagement, and content development to support deserving individuals and projects while advancing AIA's mission of excellence and innovation in architecture. Show less As a Manager of Knowledge Resources at AIA, I played a pivotal role in enhancing AIA's content resources by collaborating with the Knowledge Communities and Research & Practice teams. I focused on content generation, drawing from Knowledge Communities (KCs) programs, member expertise, and external consultants.Key Responsibilities:∙Conducted needs assessments and strategy development to identify unmet knowledge needs within the Knowledge & Practice domain, leading to the design and implementation of targeted projects to address them effectively.∙Reviewed existing AIA content resources to optimize resource allocation and identify opportunities for the development of new knowledge products and resources, enhancing member value and identifying potential revenue streams.∙Enhanced content engagement and increased the value of existing content by establishing promotion schedules and strategies to maximize impressions and audience reach.Achievements:∙Cross-Divisional Collaboration: Connected various AIA teams to share content internally and externally, aligning with strategic realignments and organizational goals. Played key role in hosting "Around the AIA" meetings, facilitating connection and collaboration during pandemic lockdown.∙Tech Leadership: Pioneered the adoption of Salesforce Marketing Cloud within the department, proposing integration into existing workflows and training junior staff.∙Nimble support: Transitioned seamlessly into email production role, front-loading 25 newsletters to avoid service gap and ensure continuity. Tapped by Content Governance Director to review and copyedit webpages for the flagship AIA Framework for Design Excellence resource in order to avoid a production delay.Why This Position:This position allowed me to expand on the work I was already doing in the KCs and implement a holistic content strategy. This opportunity aligned with my career goals of focusing on content strategy, stakeholder engagement, and maximizing ROI. Show less • Managed all web and email content for over 10 member groups, ensuring alignment with editorial priorities, style, and guidelines.• Provided strategic marketing advice to more than 10 colleagues to enhance the promotion of programs and resources.• Collaborated with a diverse team of 50+ advisory group members and internal stakeholders to drive successful program outreach.• Led the revitalization of an organization-wide regular meeting, fostering cross-pollination, breaking down silos, and facilitating improved content and event sharing for the benefit of internal and external stakeholders. This initiative resulted in enhanced communication regarding internal priorities and strategies. Show less

  • Senior Manager, Honors & Awards

    Sept 2022 - Feb 2024

  • Communications Manager (Content Producer)

    Apr 2021 - Sept 2022

  • Communications Specialist

    Jun 2016 - Apr 2021